Freight Operations Manager

4 weeks ago


Basildon, Essex, United Kingdom Freight Personnel Full time

Job Title: Freight Operations Manager

We are seeking a highly skilled Freight Operations Manager to join our team at Freight Personnel. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our Basildon warehouse and freight office.

Key Responsibilities:

  • Manage the day-to-day running of the Basildon warehouse and freight office
  • Ensure policies and procedures are followed in accordance with company mandates and external certifications
  • Develop and maintain a high-performing, customer-focused branch facility
  • Implement and manage strategic and operational plans to meet short and long-term objectives and goals
  • Ensure employees are trained, measured, and managed in the execution of company operational processes and standards
  • Negotiate and monitor supplier contracts as necessary
  • Prepare timely, accurate management information and reporting as required
  • Support with interview, hiring, and monitoring staffing levels
  • Administer performance reviews
  • Ensure a clean, properly organised, safe, healthy, and professional business facility and environment for all personnel
  • Client Liaison and Escalation point for problems
  • Ensure service levels are maintained
  • Support the teams in their daily duties
  • Address failures and analyse root cause
  • Implement corrective actions to avoid repetition of failures
  • Deal with non-standard issues as they arise
  • Train new staff in all necessary procedures
  • Empower staff and encourage progression
  • Identify and implement new procedures

Requirements:

  • Demonstrated track record in leading/managing operations teams
  • Strong leadership, financial analysis, negotiation, and customer satisfaction skills
  • Knowledge and experience of all transport modes; Air, Ocean, and Road
  • Knowledge and experience of 3PL and warehousing activities
  • Knowledge of Customs formalities, ideally with experience of AEO
  • Excellent interpersonal, communication, change management, and presentation skills (written and verbal)
  • Ability to effectively resolve customer complaints and problems and restore or maintain business
  • Organised with an excellent attention to detail
  • Personable - will be liaising with many individuals, internally and externally

Package and Benefits:

  • Salary £40,000 to £50,000
  • Annual leave; 31 days Increases after 3 years' service by 1 day a year, up to a further 5 days
  • Volunteer Day: Additional 1 day per year paid to give back to the local community
  • Contributory Health cash plan service
  • Pension scheme
  • Free Parking
  • Fresh fruit delivered weekly to all offices
  • Paid sick leave, after probation
  • EAP Program and Virtual Doctor service
  • Long service financial rewards
  • Death In Service benefit of x3 salary
  • Hours: 9am - 5.30pm


  • Basildon, Essex, United Kingdom Freight Personnel Full time

    Freight Development ExecutiveWe are seeking a highly skilled Freight Development Executive to join our team at Freight Personnel. As a key member of our Road Freight division, you will play a crucial role in expanding our business in the South East of England.Key Responsibilities:- Acquire new business through targeted appointments, follow-up calls, and...


  • Basildon, Essex, United Kingdom Freight Personnel Full time

    Business Development Manager OpportunityFreight Personnel is seeking a highly motivated Business Development Manager to join their well-established Road Freight division. The successful candidate will be responsible for expanding the business in the South East of England, focusing on European Groupage and full/part load services.Key Responsibilities:-...


  • Basildon, Essex, United Kingdom Freight Personnel Full time

    Business Development Manager OpportunityFreight Personnel is seeking a highly motivated Business Development Manager to join their well-established Road Freight division. The ideal candidate will be responsible for expanding the company's business in the South East of England, incorporating Essex, Kent, South East London, Hertfordshire, and Sussex.The focus...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Freight General Manager Job DescriptionWe are partnering with a leading Freight Forwarding organisation to find a highly skilled General Manager to lead their team in Essex.Key Responsibilities:Reporting directly to the Group Chairman, you will oversee import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing...


  • Basildon, Essex, United Kingdom Freight Personnel Careers Full time

    Job Title: Business Development Manager - European Road FreightJob Summary:We are seeking a highly motivated Business Development Manager to join our Road Freight division in the South East of England. The successful candidate will be responsible for expanding our business in the region, focusing on European Groupage and full/part load services.Key...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    Job OverviewWe are partnering with a leading Freight Forwarding organisation to find a seasoned General Manager to lead their team in Essex.The ideal candidate will have a strong background in international freight forwarding, with excellent negotiation skills and the ability to oversee import and export operations with precision and efficiency.Key...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are seeking a highly experienced Freight Forwarding Operations Manager to join our team in Essex. The successful candidate will be responsible for overseeing import and export operations, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.Key Responsibilities:Reporting directly to the Group ChairmanManaging the branch, sales,...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are seeking a highly skilled Senior Manager to lead our Freight Forwarding operations in Essex. As a key member of our team, you will be responsible for managing the branch, sales, and development of the business.Key responsibilities include:Reporting directly to the Group ChairmanOverseeing import and export operations, ensuring accuracy and timely...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Full time

    We are seeking a highly skilled General Manager to lead our Freight Forwarding organisation in Essex.The successful candidate will be responsible for managing the branch, sales, and development of the business.Key responsibilities include:Reporting directly to the Group ChairmanOverseeing import and export operations, ensuring accuracy and timely completion...


  • Basildon, Essex, United Kingdom Alchemy Global Talent Solutions Ltd. Full time

    Job DescriptionWe are seeking a highly experienced Freight Forwarding Business Development Manager to join our team at Alchemy Global Talent Solutions Ltd. in Essex.The successful candidate will be responsible for managing the branch, sales, and development of the business, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.Key...


  • Basildon, Essex, United Kingdom HAWKES RESOURCING GROUP LIMITED Full time

    At HAWKES RESOURCING GROUP LIMITED, we are seeking a skilled Freight Commercial Coordinator to join our team. The successful candidate will be responsible for managing rates for existing customers and providing day-to-day support to our commercial operations.Key Responsibilities:Quoting and managing rates for existing customersProviding day-to-day support to...


  • Basildon, Essex, United Kingdom Noble Recruiting Full time

    Job Title: Freight Export Manager/SupervisorJob Summary: We are seeking a skilled Freight Export Manager/Supervisor to lead our Export Operations team in achieving operational excellence and delivering exceptional customer service.Key Responsibilities:Lead the Export Operations team in achieving operational excellence and delivering exceptional customer...


  • Basildon, Essex, United Kingdom WR Logistics Full time

    Job Title: EU Road Freight Business Development ManagerJob Summary: We are seeking a professional and experienced EU Road Freight Business Development Manager to join our leading multi-modal freight group.Key Responsibilities:* Develop and implement strategies to sell European road freight services and the complete range of freight services, including air...


  • Basildon, Essex, United Kingdom HAWKES RESOURCING GROUP LIMITED Full time

    Join HAWKES RESOURCING GROUP LIMITED as a key player in their Commercial team, responsible for managing rates and providing exceptional customer service.Key Responsibilities:Quoting and negotiating rates with existing customersProviding expert advice on ocean freight operationsCollaborating with internal teams to drive business growthAbout the Role:This is...


  • Basildon, Essex, United Kingdom WR Logistics Full time

    Job Title: Freight Account ManagerJob Summary: We are seeking a skilled Freight Account Manager to join our team at WR Logistics.Key Responsibilities:* Assist the Key Account Manager with the commercial relationship with an existing large blue-chip client.* Proactively maintain a consistent high level of service delivery.* Maintain the revenue and gross...


  • Basildon, Essex, United Kingdom Noble Recruiting Full time

    Job Title: Freight Export Manager/SupervisorJob Summary: We are seeking a skilled Freight Export Manager/Supervisor to lead our Export Operations team and drive operational excellence in air and ocean/sea freight management.Key Responsibilities:Lead the Export Operations team to achieve operational excellence and deliver exceptional customer service.Ensure...


  • Basildon, Essex, United Kingdom GRS - Global Recruitment Solutions Full time

    Freight Pricing Coordinator Job Summary:At GRS - Global Recruitment Solutions, we are seeking a skilled Freight Pricing Coordinator to join our team. The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and maintain competitive...


  • Basildon, Essex, United Kingdom Freight Personnel Full time

    Freight Personnel is seeking a Quality Assurance Manager to join our team. This role offers a competitive salary of £38,500 per annum.About the RoleThis is a remote position that requires excellent communication and leadership skills. As a Quality Assurance Manager, you will be responsible for leading a team of quality analysts and ensuring that our clients...


  • Basildon, Essex, United Kingdom WR Logistics Full time

    Job Title: Freight Business Development ManagerAt WR Logistics, we are seeking an experienced Freight Business Development Manager to join our team.Key Responsibilities:* Develop and maintain effective business relationships with new and existing clients* Generate and follow up sales leads, visiting potential and existing customers to obtain new business at...


  • Basildon, Essex, United Kingdom GRS - Global Recruitment Solutions Full time

    Freight Pricing Coordinator Role Summary:At GRS - Global Recruitment Solutions, we are seeking a skilled Freight Pricing Coordinator to join our team. The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Develop and maintain competitive...