Senior Operations Manager, Freight Forwarding
1 month ago
We are seeking a highly experienced Freight Forwarding Business Development Manager to join our team at Alchemy Global Talent Solutions Ltd. in Essex.
The successful candidate will be responsible for managing the branch, sales, and development of the business, ensuring accuracy and timely completion of legal, financial, and invoicing tasks.
Key Responsibilities:
- Reporting directly to the Group Chairman
- Overseeing import and export operations, ensuring compliance with industry standards
- Creating, maintaining, and enforcing SOPs for the department
- Communicating and reporting internal leads to sales and customer service teams
- Managing staff and overseeing day-to-day operations
- Responsible for assisting the company growth and expanding commercial activities
- Overseeing sales activities
- Providing training, supervision, and maintaining staff records
- Building and maintaining strong customer relationships
- Overseeing the general day-to-day running of the Essex branch
Requirements:
- International freight forwarding experience
- Experience working within a sales and development position
- Excellent negotiation skills working with Shipping Lines and Roadfreight organisations
- Excellent leadership skills
- Proven experience in leading and managing teams
- Excellent understanding of import/export operations
- Exceptional communication skills
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