Front Office Representative
5 days ago
Job Summary
We are seeking a highly skilled and professional Front Office Agent to join our exceptional Front Office Team at The Celtic Collection. As a Front Office Agent, you will be responsible for delivering exceptional levels of guest service, ensuring a warm and welcoming experience for all guests.
Key Responsibilities
- Welcome and check-in guests, ensuring a smooth and efficient process
- Process guest arrivals and departures, utilizing hotel systems
- Provide knowledge of The Celtic Collection and its services to guests
- Multi-task and maintain a positive attitude in a fast-paced environment
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Knowledge of hotel operations and services
- Ability to multitask and prioritize tasks
What We Offer
- A competitive rate of pay
- Excellent benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
About Us
The Celtic Collection is a prestigious portfolio of unique hotels and event venues, offering luxury escapes, family breaks, special occasions, golfing getaways, and business events. Our properties include the five-star Resort Hotel, the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of Tŷ Hotel Magor.
Equal Opportunities Employer
The Celtic Collection is an equal opportunities employer and welcomes applications from all ages and backgrounds.
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