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    Newport, Newport, United Kingdom Celtic Manor Resort Full time

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    1 month ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

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    1 month ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

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    Newport, Newport, United Kingdom Celtic Manor Resort Full time

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    1 month ago

    Newport, Newport, United Kingdom The Celtic Collection Full time

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    4 weeks ago

    Newport, Newport, United Kingdom The Celtic Collection Full time

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  • Front Office Representative

    4 weeks ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

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  • Front Office Representative

    4 weeks ago

    Newport, Newport, United Kingdom The Celtic Collection Full time

    Front Office AgentWe are seeking a highly skilled and professional Front Office Agent to join our exceptional Front Office Team at our Coldra Court Hotel. As a Front Office Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Welcome and check-in guests,...

  • Front Office Representative

    4 weeks ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job Title: Front Office AgentJob Summary:We are seeking a highly skilled and professional Front Office Agent to join our exceptional Front Office Team at The Celtic Collection. As a Front Office Agent, you will be responsible for delivering exceptional levels of guest service, ensuring a warm and welcoming experience for our guests.Key...

Front Office Agent

2 months ago

Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Title: Nights Front Office Agent

Job Summary:

We are seeking a highly skilled and experienced Nights Front Office Agent to join our exceptional Front Office Team at the Celtic Manor Resort. As a Nights Front Office Agent, you will be responsible for welcoming and checking in guests, handling room assignments, and providing exceptional customer service.

Key Responsibilities:

  • Welcome and check-in guests, ensuring a smooth and efficient experience
  • Handle room assignments, including key card distribution and room key management
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise
  • Work collaboratively with the Front Office Team to ensure seamless operations
  • Maintain accurate records and reports, including guest information and room status

Requirements:

  • Previous experience in a Front Office or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Proficiency in hotel software and systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues, offering luxury escapes, family breaks, and business events. We pride ourselves on delivering exceptional levels of guest service and creating unforgettable experiences for our guests.