Front Office Manager

4 weeks ago

Newport NP, Newport, United Kingdom Mercure Newport Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks Allowing you to take time off for key life events.
  • Volunteer days Up to two days per year to support a charity of your choice
  • Company sick pay - Giving you piece of mind when you need it the most
  • Minimum of 30 days holiday
  • Staff meals on duty
  • Starting salary above national minimum wage
  • Flexible working opportunities

A day in the life of

As Front Office Manager you will lead the Front Office operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.

Based in the Mercure Newport you will be part of a team of passionate people who know that being the best doesnt always mean working around the clock.

What do we need from you?

To be successful in this role, the ideal candidate will have experience of working in hospitality and hold a minimum of 2 years management experience. You should also be abe to display excellent customer service and communication skills. Excellent organisational skills, flexibility and leadership skills are hightly desirable for this position.

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.


AMRT1_UKCT

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