Community Engagement Officer

4 days ago


West Midlands Combined Authority, United Kingdom Coventry City Council Full time

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.

As a Community Engagement Officer, you will play a key role in promoting community cohesion and addressing issues that affect the quality of life for residents in the neighbourhood. This will involve challenging unacceptable behaviour, such as environmental issues like fly-tipping, PSPO, ASB, dog fouling, littering, and graffiti.

To be successful in this role, you must have a valid full manual UK driving licence and excellent interpersonal skills, able to relate to and deal with issues from local residents and staff from partner organisations in an assertive, polite, and tactful manner.

You will also be responsible for:

  • Engaging with local residents and community groups to understand their concerns and needs
  • Working with partner organisations to develop and implement initiatives that promote community cohesion and address social issues
  • Providing excellent customer service and responding to queries and concerns from residents
  • Collaborating with colleagues to develop and implement strategies to address environmental issues and improve the quality of life for residents

Coventry City Council is committed to creating a workplace culture that is inclusive, accepting of all, and free from discrimination and bias. We offer a range of benefits and rewards to our employees, including a competitive salary, pension scheme, and opportunities for career development and progression.



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