Community Engagement Officer
3 weeks ago
Company Overview
United Living is a prominent infrastructure, construction, and property services organization in the UK. Our mission is to support our clients and the communities they serve by providing resilient infrastructure, affordable housing, and enhanced living environments that are prepared for the future. We strive to be the partner and employer of choice for designing, constructing, maintaining, and connecting communities and essential infrastructure, contributing to a more sustainable and inclusive society.
United Living Group consists of four interrelated businesses, all committed to realizing our vision of fostering a connected, sustainable future:
Property Services – We rejuvenate homes and communities through the revitalization of living spaces, breathing new life into neighborhoods. Our services range from executing extensive programs for social housing providers to upholding the highest standards of building safety for public sector clients.
Infrastructure Services – Our team of infrastructure experts designs, constructs, and maintains critical energy and water systems for the UK's largest network owners and operators. Our efforts support the need for effective solutions to meet the UK's decarbonization objectives while minimizing environmental and carbon impacts, ensuring the safe and reliable operation of assets.
New Homes - As seasoned and specialized new build housing contractors, we develop homes and regenerate areas with a focus on community needs. We collaborate with registered partners, local authorities, and private developers to deliver high-quality, energy-efficient, and sustainable homes for individuals to thrive.
Connected - We facilitate communication through fixed-line and wireless telecom infrastructure, ensuring seamless connectivity and access to information for everyone. United Living boasts one of the largest specialized in-house teams for project management, acquisition, design, construction, and maintenance in the UK.
Role Overview
As an essential member of our team, you will significantly impact the lives of the individuals we serve, while also having the opportunity to advance your career in property services.
In your role as a Community Engagement Officer , you will serve as a visible point of contact for residents, engaging them through newsletters, meetings, visits, and open days.
You will ensure that residents are informed about the work processes and communicate updates or changes effectively. Additionally, you will coordinate the handover of keys to site teams and provide exceptional customer aftercare, ensuring that projects are completed to satisfaction while managing expectations between residents, clients, and our operational teams.
Required Qualifications
As a Community Engagement Officer , you will possess the confidence to handle challenging situations and be an outstanding communicator who collaborates effectively with various stakeholders.
We are ideally seeking candidates with experience working for a contractor or in a client-side resident liaison or community engagement capacity, preferably within planned or reactive maintenance or asset management.
You should demonstrate resilience under pressure and understand the importance of discretion and respect in a public-facing role.
Additional Information
If you are a Senior Community Engagement Officer looking for a dynamic and diverse work environment, we offer:
- Competitive salary and benefits package
- Opportunities for career advancement aligned with the company's growth
- Immediate interviews for qualified candidates
Application Process:
If you are ready to join our expanding team and contribute to our success, we encourage you to apply for immediate consideration. Become part of our exciting journey of growth and innovation.
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