Customer Experience Manager

1 month ago


Horsham, West Sussex, United Kingdom Id Product Full time

We are seeking a skilled and experienced Accommodation Services Coordinator to join our team in the Aftersales operation. In this role, you will be responsible for delivering exceptional customer experiences and resolving any issues that may arise.

About the Role

You will work closely with our team to promote products, ensure accurate records, and develop solutions to resolve issues. This is an excellent opportunity for someone who is looking to develop their skills in customer service and work in a dynamic environment.

In this role, you will have the opportunity to work with a variety of guests, including individuals and groups, and develop your skills in problem-solving and conflict resolution. You will also be responsible for maintaining accurate records and reporting any issues or concerns to the management team.

Salary and Benefits

We offer a competitive salary of $70,000 per annum, a bonus structure, and a benefits package that includes a cycle to work scheme, annual leave, and associate discounts. This is an excellent opportunity for someone who is looking to start their career in customer service or gain experience in a fast-paced environment.



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