Customer Experience Support Specialist
6 days ago
Schroders Recruitment is seeking an experienced Customer Experience Support Specialist to join our team. As a key member of our support function, you will provide exceptional customer service to our financial advisors and end-consumers.
Your responsibilities will include:
- Providing first-point-of-contact support to customers via phone, email, or cases.
- Developing and maintaining a deep understanding of our platform offerings within the financial services industry.
- Ensuring accurate data review and maintenance.
- Improving customer satisfaction through targeted Service Level Agreements.
Key Requirements:
- Proven ability to handle challenging customer calls with excellent communication skills.
- GCSEs in maths and English, with a minimum of 5 qualifications.
- Previous experience in the financial services industry.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
Salary: £35,000 - £45,000 per year.
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Customer Experience Specialist
4 hours ago
Horsham, West Sussex, United Kingdom Compass UK & Ireland Full timeChartwells is seeking a skilled and enthusiastic Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a key role in delivering exceptional customer experiences across our sites. Your primary responsibility will be to prepare high-quality food, create visually appealing displays, and represent Chartwells in a...
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Customer Experience Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Horsham, United Kingdom.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer complaints efficiently and escalate when necessary.Process customer...
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Digital Customer Experience Advisor
2 weeks ago
Horsham, West Sussex, United Kingdom HSBC Full timeAs a Relationship Banking Specialist at HSBC, you will play a key role in developing and maintaining relationships with our customers. This is an exciting opportunity to join our team and deliver exceptional customer experiences.About the RoleYou will be responsible for taking ownership of customer relationships, identifying their needs, and delivering...
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Customer Experience Advisor
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Horsham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Support Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Horsham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Experience Ambassador
2 weeks ago
Horsham, West Sussex, United Kingdom Compass UK & Ireland Full timeAbout Compass UK & IrelandCompass is a leading food and support services company that operates in the UK and Ireland, providing services to schools, universities, and other establishments.Job SummaryWe are seeking an exceptional customer service assistant to join our team at Compass UK & Ireland. As a Customer Service Assistant, you will be responsible for...
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Customer Support Specialist
3 weeks ago
Horsham, West Sussex, United Kingdom Parmar Staffing Full timeRole OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Executive / Account Manager. As a key member of our sales department, you will be responsible for re-engaging with existing clients, handling sales enquiries, and providing essential administrative support to the sales team.Key...
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Customer Experience Ambassador
7 days ago
Horsham, West Sussex, United Kingdom Compass UK & Ireland Careers Full timeDelivering Exceptional Customer ExperiencesWe are seeking a skilled Customer Services Assistant to join our team at Compass UK & Ireland Careers. As a key member of our team, you will play a vital role in delivering exceptional customer experiences in the food industry.We are committed to providing high-quality food and excellent customer service. Our team...
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Customer Experience Manager
2 weeks ago
Horsham, West Sussex, United Kingdom Id Product Full timeWe are seeking a skilled and experienced Accommodation Services Coordinator to join our team in the Aftersales operation. In this role, you will be responsible for delivering exceptional customer experiences and resolving any issues that may arise.About the RoleYou will work closely with our team to promote products, ensure accurate records, and develop...
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Retail Support Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Horsham is seeking a Retail Support Specialist to join our team. As a Retail Support Specialist, you'll engage with customers, participate in all aspects of the operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Engage with customers and provide service and support.Participate in...
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Customer Service Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Horsham, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Customer Service Liaison Specialist
3 weeks ago
Horsham, West Sussex, United Kingdom Parmar Staffing Full timeJob Title: Customer Service Liaison SpecialistLocation: Horsham, West SussexSalary: £30,000 per annum + £2,000 annual bonus (£32,000)Hours: Monday to Friday, 9:00 am - 5:30 pmBenefits: 25 days holiday, free parking, competitive pension schemeWe are seeking an experienced Customer Service Liaison Specialist to join our client's manufacturing team in...
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Retail Assistant
3 weeks ago
Horsham, West Sussex, United Kingdom WHSmith Full timeJob DescriptionAs a Seasonal Retail Sales Assistant at WHSmith, you will play a crucial role in delivering an exceptional customer experience and contributing to the success of our High Street Store in Horsham.About YouWe are looking for an enthusiastic and dedicated individual who is passionate about providing exceptional customer service and has excellent...
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Sales Support Specialist
1 month ago
Horsham, West Sussex, United Kingdom Parmar Staffing Full timeSales Support Specialist Role OverviewThe Sales Support Specialist will be responsible for maintaining and developing customer relationships with existing clients, driving sales growth through targeted sales initiatives, and providing administrative support to the sales team.Key Responsibilities:• Develop and implement sales strategies to achieve revenue...
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Client Support Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Client Support Specialist to join our team at beBee Professionals. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers. The ideal candidate will have excellent communication skills, with the ability to work independently and as part of a team.Key Responsibilities:Handle...
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Frontline Support Specialist
2 months ago
Horsham, West Sussex, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a Frontline Support Specialist to join our team at beBee Professionals in Horsham. The ideal candidate will be a strong team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Engage with customers, providing service and...
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Dedicated Customer Experience Ambassador
3 weeks ago
Horsham, West Sussex, United Kingdom Compass UK & Ireland Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Services Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experiences across our food service operations.Key ResponsibilitiesFine Dining Food Preparation: Prepare delicious, high-quality food that...
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Automotive Customer Experience Manager
3 weeks ago
Horsham, West Sussex, United Kingdom CV-Library Full timeAbout the RoleThe ideal candidate will have proven experience as a Service Advisor within the motor trade industry and be familiar with aftersales and parts operations. Strong communication, customer service, and organisational skills are essential for success in this role. The successful applicant will also have high attention to detail and a commitment to...
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Catering Support Specialist
2 weeks ago
Horsham, West Sussex, United Kingdom Compass UK & Ireland Full timeCompass UK & Ireland is a leading provider of catering services, seeking a skilled Catering Support Specialist to join their team in Horsham, West Sussex. As a dynamic and fast-paced environment, this role offers opportunities for growth within a company that values individuality and invests in its employees.The estimated salary for this position is £10-12...
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Technical Support Specialist
3 weeks ago
Horsham, West Sussex, United Kingdom Global 4 Communications Limited Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Global 4 Communications Limited. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and technical support to both internal and external customers.About the RoleProvide high-quality first-line technical support to...