Dedicated Customer Experience Ambassador

4 days ago


Horsham, West Sussex, United Kingdom Compass UK & Ireland Full time

About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Services Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experiences across our food service operations.

Key Responsibilities

  • Fine Dining Food Preparation: Prepare delicious, high-quality food that delights our clients and customers, exceeding their expectations with every meal.
  • Visual Display Creation: Design and create attractive food and counter displays that showcase our culinary expertise and make mouths water.
  • Brand Representation: Represent Chartwells and maintain a positive brand image through impeccable service and professionalism.
  • Cash Handling and Operations: Accurately handle cash transactions and operate the cash register with ease, ensuring seamless payment processes.
  • Food Safety and Hygiene Compliance: Adhere to strict Food Handling & Hygiene standards and Health & Safety regulations at all times.

Our Ideal Candidate

  • Passion for Excellence: Demonstrate an enthusiastic can-do attitude, passion for delivering excellent customer service, and a desire to succeed in your role.
  • Team Player: Showcase exceptional teamwork skills, working collaboratively with colleagues to achieve shared goals.
  • Reliability and Timekeeping: Demonstrate outstanding timekeeping and reliability, consistently meeting deadlines and commitments.
  • Safety-First Mindset: Prioritize safety above all else, adhering to strict protocols and procedures to ensure a safe working environment.

About Us

Compass Group UK&I is the leading provider of catering and support services to the education sector. For over two decades, we have been dedicated to helping those in education build strong bodies, sharp minds, and lead long healthy lives. Every week, we serve millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK.

What We Offer

  • Competitive Salary: A competitive salary of approximately £15,000 per annum (pro-rata), reflecting the value we place on your hard work and dedication.
  • Ongoing Training and Development: Opportunities for ongoing training and development, empowering you to grow and excel in your career.
  • Diverse and Inclusive Environment: A diverse and inclusive environment where everyone can truly be themselves, fostering a culture of respect, empathy, and understanding.


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