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Medical Secretary Assistant
1 month ago
Job Overview
The role of the Medical Secretary Assistant is to provide administrative support to the Medical Secretary in delivering an effective and efficient support service to specialty administration teams. This includes general clerical and administrative duties that support the administrative elements of the entire patient pathway.
The successful candidate will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly within given timescales.
Main Duties of the Job
- Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and specialty SOP.
- Schedule new and follow up appointments with patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, and supervising other staff to ensure this is done. Offering choice wherever is possible.
- Assist in ensuring any diagnostic and investigations that are required as part of the patient pathway have been requested, including those carried out at other Trusts, and are available before clinic day.
- Co-ordinate appointments and procedures at other hospitals and organisations, where required.
- Ensure clinic outcomes are recorded accurately on Lorenzo, including those for offsite clinics.
- Reschedule outpatient clinics as requested, in line with waiting time targets
- Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations, delegating work to other members of the team.
- Recognise when patients are on cancer pathways and, liaise with Cancer Trackers to ensure patients are handed over appropriately.
