Customer Service Representative
24 hours ago
We are seeking a skilled Customer Service Representative to join our Hampshire team. As a key member of our residential support team, you will be responsible for providing exceptional customer service and resolving any issues that may arise.
This is a permanent role offering a competitive salary of £29,000 - £35,000 depending on experience.
The successful candidate will have excellent communication skills, be self-motivated, and able to work effectively in a fast-paced environment.
Main Responsibilities:
- Be the first point of contact with customers
- Answer calls/queries accurately and consistently
- Ensure customer details and communication with customers are accurately recorded on CRM system
- Liaise with Maintenance operatives, sub-contractors, etc
- Meeting customers face to face
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Self-motivated and able to work independently
- Organised and ability to prioritise tasks effectively
- IT skills and experience working in a similar role within the property sector is essential
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