Customer Service Team Member

5 days ago


Hampshire, United Kingdom Fullers Full time
Join Our Team

We are looking for a Customer Service Team Member to join our team at Bel & The Dragon Kingsclere. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming experience for our guests.

About the Role

This is a fantastic opportunity to work in a beautiful Country Inn located in the heart of the village. You will be part of a close-knit team that prides itself on delivering high-quality service and creating a relaxed atmosphere for our guests.

You will be working across our bar, restaurant, and terrace, serving food and drinks to our customers. Your role will involve taking orders, serving food and drinks, handling payments, and maintaining a clean and tidy environment.

Key Responsibilities
  • To take orders and serve food and drinks to customers in a timely and efficient manner
  • To maintain a clean and tidy environment throughout the bar, restaurant, and terrace
  • To handle payments and operate a cash register or till system
Requirements

To be successful in this role, you will need:

  • A friendly and approachable demeanor with excellent communication skills
  • Ability to work well under pressure and as part of a team
  • A passion for delivering exceptional customer service
Benefits

We offer a range of benefits to our staff, including:

  • An estimated salary of £18,000 - £20,000 per annum, depending on experience
  • 25% discount on food and drink, increasing to 30% after one year, 35% after three years, and 40% after five years
  • A fair share of tips, paid on top of your hourly pay and paid on a weekly basis
  • Discounted hotel stays at hotels in the Fuller's Family
  • Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets, and more

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