Guest Services Representative

2 weeks ago


Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

Experience the Best of England with Four Seasons Hotel Hampshire:

Set in a stunning 18th-century manor in the heart of the English countryside, Four Seasons Hotel Hampshire offers a tranquil retreat from the stresses of modern life. Our hotel grounds cover 500 acres of rolling hills, forests, and lakes, providing endless opportunities for exploration and relaxation.

A Luxury Concierge Opportunity Awaits:

We are seeking a seasoned Concierge to join our esteemed team in the picturesque English countryside. The ideal candidate will possess a passion for delivering exceptional guest services, a deep understanding of the local area, and excellent communication skills.

The Role:

The Concierge is a vital member of the Guest Services Team, responsible for ensuring that all guest enquiries are handled with professionalism and care. This includes coordinating activities, events, and arrangements, as well as maintaining accurate knowledge of the local area and hotel facilities.

Key Responsibilities:

  • Provide unforgettable guest experiences and create lasting impressions
  • Develop and maintain extensive knowledge of the local area and hotel facilities
  • Arrange activities, events, and transportation as requested by guests
  • Collaborate with the Guest Services Team to deliver outstanding service

Requirements:

To excel in this role, you will need:

  • Previous experience in customer-facing roles, preferably within the luxury hotel environment
  • Exceptional communication and interpersonal skills
  • Ability to work efficiently under pressure and multitask effectively
  • Strong problem-solving and analytical skills

Benefits and Salary:

Four Seasons Hotel Hampshire offers a competitive remuneration package, including:

  • An estimated £475-£675 per month salary
  • Comprehensive benefits package, including Employee Travel Program, Guest Experience Program, and more
],

  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotel Hampshire:We are a luxury hotel company that values exceptional guest experiences and a world-class employee experience.As part of our team, you will be responsible for creating memorable experiences for our VIP guests from beginning to end.Key Responsibilities:Create seamless arrival, stay, and departure experiences for our...

  • Guest Services Agent

    6 months ago


    Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Our TeamAt Four Seasons Hotel Hampshire, we pride ourselves on delivering exceptional guest experiences, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a Guest Services Host/Hostess to join our front-of-house team, responsible for creating memorable experiences for our guests from arrival to...


  • Hampshire, United Kingdom Warner Leisure Hotels Full time

    Warner Leisure HotelsWe are looking for a talented individual to join our Bar Team as a Customer Service Representative.About the Role:As a key member of our Hospitality team, you will play a vital role in delivering exceptional customer service to our guests. You will work closely with the Food and Beverage Manager to ensure a smooth guest journey from...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    At Four Seasons Hotel Hampshire, we are committed to delivering an exceptional guest experience that exceeds our guests' expectations. We believe that our people are the heart of this commitment and are seeking a highly motivated and customer-focused Guest Services Agent to join our team.About the RoleThe Guest Services Agent is a key member of our Front...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons Hotel Hampshire:Located in a restored 18th-century manor in the English countryside, just 40 minutes from London, Four Seasons Hotel Hampshire offers a welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds provide an unrivalled sense of escape with unlimited access to nature, wildlife, and unique outdoor...

  • Room Service Server

    6 months ago


    Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons:At Four Seasons, we believe in creating exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world deliver memorable moments for our guests, residents, and partners by providing a world-class employee experience and company culture.About the Role:We are seeking a skilled Food and...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Hampshire, United Kingdom Warner Leisure Hotels Full time

    Company OverviewWe are a leading leisure hotel operator, dedicated to providing exceptional guest experiences. Our team is passionate about delivering outstanding service and creating memorable stays for our guests.Salary & BenefitsThe successful candidate can expect an hourly rate of up to £11.44 per hour, dependent on age. As a valued member of our team,...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    Four Seasons Hotels and Resorts is a world-leading luxury hospitality company, renowned for its exceptional service and unparalleled guest experiences.About the RoleWe are seeking a skilled Luxury Food Service Manager to join our dynamic Food and Beverage team at Four Seasons Hotel Hampshire. Located in the picturesque English countryside, just 40 minutes...


  • Hampshire, United Kingdom Compass Uk & Ireland Full time

    About the RoleWe are looking for a skilled Waiter/Waitress to join our team at Compass Group UK&I. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of food quality and service.In this role, you will have the opportunity to work in a fast-paced environment,...


  • Hampshire, United Kingdom Marks & Spencer Full time

    Delivering Exceptional Customer ExperiencesMarks & Spencer is a leading retailer that values individuality and diversity. As a Customer Assistant, you will be the face of our business, delivering outstanding customer service and championing our products.About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer...


  • Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About UsFour Seasons Hotels and Resorts is a leading luxury hospitality company that operates hotels, resorts, and residences in over 100 locations worldwide. Our mission is to provide exceptional guest experiences through our commitment to quality, innovation, and personalized service.


  • SP, Penton Mewsey, Hampshire, United Kingdom CV-Library Full time

    Are you passionate about delivering exceptional customer experiences and exceeding sales targets? We have an exciting opportunity for a Customer Service Representative to join our team at Progresso Search. As a key member of our Inbound Sales team, you will be responsible for handling incoming calls from customers who have enquired about our direct cremation...

  • Concierge

    6 months ago


    Hampshire, United Kingdom Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Hampshire, United Kingdom Lerner Management Consulting Full time

    **_Contact H&A for Details_**: **Position Details & Responsibilities**: If you are looking for a new position and want to break into the world of sales, this role is perfect for you. Our client is a successful, family-owned and operated equipment dealership looking to bring on an Inside Sales Representative for one of their New Hampshire locations. Bring...


  • Hampshire, United Kingdom Compass Uk & Ireland Full time

    Join Our TeamWe are seeking a talented Waiter/Waitress to join our team at Compass Group UK&I. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of food quality and service.In this role, you will have the opportunity to work in a fast-paced environment, developing...


  • Basingstoke, Hampshire, United Kingdom RAC Motoring Services Full time €31,860

    Apply now & receive a £2,000 welcome bonus! Join us for a career that gives you freedom, progression and a great work-life balance. They do car services, repairs and diagnostics at customers' homes or workplaces. And we've got a fantastic opportunity for skilled, field-based vehicle technicians to join our rapidly growing team. We bring the van, tools...