Senior Sales Lead
5 days ago
Location: Guildford, UK
Job Type: Part-time
Salary: Competitive £12.60 an hour, plus monthly bonus and benefits
About the Role
We are seeking a results-driven Pandora store manager to oversee our sales floor in Guildford. As a key ambassador for our brand, you will be responsible for driving sales and delivering exceptional customer service.
- Monitor store sales figures and achieve individual and store sales targets
- Handle serious complaints and provide exemplary service to customers
- Build relationships with customers and adapt your approach to meet their needs
Key Responsibilities
- Act as key holder and ensure smooth store opening and closure procedures
- Cash up and reconcile till systems, and assist with administrative duties
- Operate the till system and handle financial transactions, including returns and exchanges
- Maintain a safe working environment and follow company security policies
Requirements
- Proven experience in driving sales and profitability in store
- A passion for delivering exceptional customer service and building strong relationships
- Strong communication skills and ability to coach a high-performing team
- Adaptability and flexibility to changing business needs
What We Offer
- A competitive hourly rate of pay, plus monthly bonus and benefits
- A generous annual jewellery uniform allowance and access to online benefits platform
- Free support through 'Retail Trust' on health and wellbeing, financial advice, and more
- Opportunities for parties, incentives, and gifts throughout the year
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