Customer Relationship Manager

1 week ago


Horsham, West Sussex, United Kingdom First Recruitment Services Full time
Job Overview:

We are currently seeking a Sales Administrator to join our team at First Recruitment Services. This role involves working closely with Business Development Managers to maintain customer relationships, upsell products, and support sales efforts.

The ideal candidate will have excellent communication skills, both written and verbal, as well as strong organisational abilities. They will be responsible for managing databases, identifying part numbers, obtaining quotations, and addressing customer service issues.

Key Responsibilities:

  • Database Management: Manage databases to identify part numbers, obtain quotations, and track supplier responses.
  • Quotation Identification: Identify part numbers for quotations and negotiate the best possible deals with suppliers.
  • Quotation Maintenance: Regularly update quotations for high-running parts to ensure seamless business operations.
  • Customer Service: Address and report customer service issues to ensure excellent customer satisfaction.

Requirements:

  • Salary: Competitive salary range: £25,000 - £30,000 per annum
  • Experience: At least 1-2 years of experience in a similar role
  • Skills: Excellent communication skills, strong organisational abilities, and proficiency in using computer software and systems


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