Training Administrator and Delivery Associate

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom PSR Full time
About the Role

We are seeking a highly skilled and experienced Training Administrator and Delivery Associate to join our team at the Cabinet Office. As a key member of our Digital Training Team, you will play a crucial role in delivering excellent digital training services across the Cabinet Office and Crown Commercial Service.

Main Responsibilities
  • Deliver and facilitate training workshops, show & tells, and presentations face-to-face and online virtually.
  • Carry out administrative tasks to support the Digital Training Team.
  • Work closely with wider Cabinet Office organizations to fully understand user training requirements and contribute to effective ways of working and training delivery methods.
  • Work closely with commercial partners to discuss and articulate user training requirements and contribute to effective ways of working and training delivery methods.
  • Act as a key link between the Digital Training Team and other Cabinet Office departments, attending regular meetings and providing feedback and status reports.
  • Update training materials and resources in line with departmental policy.
  • Be proactive in communicating and preparing for meetings and providing feedback and status reports.
  • Conduct analysis and research techniques to explore viable training delivery options and utilize existing and future technology.
  • Ensure compliance with the Cabinet Office and Crown Commercial Service record management policies.
  • Promote Cabinet Office values and vision and act as a role model for Cabinet Office Digital.
Key Skills and Experience
  • Proven track record in delivering M365 apps training or evidence of using M365 for work for a minimum of 2 years and some training experience.
  • Training delivery experience, including face-to-face and live virtual sessions using Google Meet/MS Teams.
  • Training administrative support.
  • Ability to work collaboratively within a team and support the objectives of the training team.
  • Effective communication skills to maintain relationships and collaborate with other teams and stakeholders.
  • Flexible, customer-focused approach and ability to take the initiative to resolve issues.
  • Open to change, iteration, and an agile way of working.
Desirable Skills and Experience
  • Proven track record in delivering Google Workspace apps training or evidence of using Google Workspace for work for a minimum of 2 years and some training experience.
  • Experience administering and running working groups, ideally a training working group.
  • Understanding of the training cycle.
  • Experience working on a transformation project or product.


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