Training Administrator

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Synapri Full time
About the Role

We are seeking a highly skilled and experienced Training Administrator to join our team at Synapri. As a key member of our Digital Training Team, you will play a crucial role in delivering excellent digital training services across the organization.

Main Responsibilities
  • Training Delivery
    • Design and deliver training workshops, show & tells, and presentations face-to-face and online virtually.
    • Develop and maintain training materials and resources in line with departmental policy.
  • Administrative Support
    • Provide administrative support to the Digital Training Team, including coordinating training schedules and logistics.
    • Manage and maintain training records and databases.
  • Collaboration and Communication
    • Work closely with cross-functional teams to understand user training requirements and develop effective training delivery methods.
    • Communicate effectively with stakeholders to maintain relationships and collaborate on training initiatives.
  • Analysis and Research
    • Conduct analysis and research to identify training needs and develop effective training solutions.
    • Stay up-to-date with industry trends and best practices in digital training.
Key Skills and Experience
  • Essential:
    • Proven track record in delivering M365 apps training or experience using M365 for work for a minimum of 2 years.
    • Training delivery experience, including face-to-face and virtual training sessions.
    • Administrative support experience, including coordinating training schedules and logistics.
    • Experience in change management and adoption.
    • Strong communication and interpersonal skills.
  • Desirable:
    • Proven track record in delivering Google Workspace apps training or experience using Google Workspace for work for a minimum of 2 years.
    • Experience administering and running working groups, ideally a training working group.
    • Understanding of the training cycle.
    • Experience working on transformation projects or products.
About Synapri

Synapri is a dynamic and innovative organization dedicated to delivering exceptional digital training services. We are committed to empowering our employees with the skills and knowledge they need to succeed in a rapidly changing business environment.



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