IT Training Specialist
5 days ago
Job Summary
We are seeking a highly skilled IT Training Specialist to join our team at Heat Recruitment. As an IT Trainer, you will be responsible for delivering training sessions to clients, both face-to-face and virtually, using platforms such as Google Meet and MS Teams.
Key Responsibilities
- Deliver high-quality training sessions to clients, covering topics such as Microsoft 365 apps and Google Workspace.
- Develop and maintain training materials, including presentations, handouts, and online resources.
- Work closely with clients to understand their training needs and develop customized training programs.
- Administer and run working groups, including training working groups, to ensure effective communication and collaboration.
- Stay up-to-date with the latest technology trends and best practices in IT training.
Requirements
- Proven track record in delivering IT training, either face-to-face or virtually.
- Experience with Microsoft 365 apps and Google Workspace, including training and administration.
- Strong administrative skills, including proficiency in Google Sheets.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
Desirable Qualifications
- Proven experience in change management and adoption, including developing and implementing training programs to support organizational change.
- Understanding of the training cycle, including needs analysis, training design, delivery, and evaluation.
- Experience working on transformation projects or products, including developing and implementing training programs to support organizational change.
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