Customer Success Specialist

5 days ago


Nottingham, Nottingham, United Kingdom CV-Library Full time

CV-Library is looking for an experienced Customer Success Specialist to support our growth and success. This is a field-based role covering lots of different elements in our customer's care as they progress through the sales cycle.

About the Role:

You will be responsible for continually enhancing knowledge of our platforms and systems through internal training. Supporting the Sales Team as a Product Expert, assisting with demos and discussions with prospects, onboarding new customers, and engaging with existing customers will be key aspects of this role.

Delivering dynamic and structured training courses to new and existing customers, enhancing training course material, and following and enhancing internal training and implementation processes will also be essential duties. You will liaise with other departments in the business to ensure deadlines are met and deal with customer training questions and bookings.

The ideal candidate should have at least 5 years of experience in Account Management, Customer Liaison, Training, Onboarding, or Product Expert roles within software. They must have previous experience/knowledge related to software and excellent communication and organisational skills.



  • Nottingham, Nottingham, United Kingdom Ideagenen Full time

    About the RoleAs a Senior Customer Success Manager at Ideagen, you will be the cornerstone of our Premier Success Plan offering. This role is all about fostering deep relationships and being a trusted partner for our valued customers.Your MissionTo map out strategic pathways that unlock customer potential, advocate for their needs, and drive loyalty and...


  • Nottingham, Nottingham, United Kingdom Commify Full time

    About the JobWe are seeking a Client Success Specialist to join our team at Commify. As a key member of our sales team, you will be responsible for ensuring that our customers receive the best possible service and support, and that they are fully satisfied with our products and services.Key Responsibilities:Onboard new customers and guide them through the...


  • Nottingham, Nottingham, United Kingdom Commify Full time

    Customer Success Role at CommifyCommify is a leading business communication solutions provider, operating across 9 countries. Our mission is to make business communication brilliant by leveraging best-in-class products that span SMS, WhatsApp, Email, VOIP, and other communications technologies. We serve over 50,000 businesses globally, sending over 5 billion...


  • Nottingham, Nottingham, United Kingdom SLS Recruitment Careers Full time

    We are on the lookout for a Customer Success Representative to join our dynamic sales team in Nottingham. As a key point of contact for our clients, you will be responsible for delivering exceptional customer experiences and ensuring our clients achieve their business objectives.Your primary focus will be on building and maintaining strong relationships with...


  • Nottingham, Nottingham, United Kingdom Baxter Freight Limited Full time

    Join Our Team as a Sales and Account ManagerWe are seeking a highly skilled Sales and Account Manager to join our team at Baxter Freight Limited. In this role, you will be responsible for building and maintaining strong relationships with customers, driving sales growth, and contributing to the company's overall success.About Our CompanyBaxter Freight...


  • Nottingham, Nottingham, United Kingdom Commify Full time

    Grow with CommifyOver the last 10 years, Commify has evolved under Private Equity ownership and now operates across 9 countries worldwide.We serve over 50,000 businesses globally, sending more than 5 billion communications annually.As a values-led business, we recognize our 'People' as our greatest asset.We are seeking an experienced Customer Success...


  • Nottingham, Nottingham, United Kingdom Recruitment Revolution Full time

    We are a trusted tech brand, dedicated to helping small to medium size independent retailers succeed in the UK economy.Our MissionWe provide solutions to put businesses in full control of their day-to-day operations, focusing on creating, implementing, and supporting business management software for businesses of all sizes.Salary and BenefitsThe estimated...


  • Nottingham, Nottingham, United Kingdom RecruitmentRevolution Full time

    About the RoleRecruitmentRevolution is seeking an experienced Sales and Customer Growth Expert to join our team as a Customer Success Business Partner. In this role, you will be responsible for driving sales growth and customer success in our award-winning ERP SaaS provider business. The ideal candidate will have at least 5 years of experience in software...


  • Nottingham, Nottingham, United Kingdom Recruitment Revolution Full time

    We are seeking an experienced SaaS Customer Success Manager to join our team at Recruitment Revolution. This role is responsible for ensuring our customers achieve maximum value from our software solutions, by providing exceptional customer service, identifying new business opportunities, and developing strategic plans to drive growth.About the Role:This...


  • Nottingham, Nottingham, United Kingdom Recruitment Revolution Full time

    At Recruitment Revolution, we are seeking a proactive and customer-oriented SaaS Customer Success Manager to join our team. This role is dynamic, covering various elements in our customers' care as they progress through the sales cycle, including training, implementations, and sales assistance.About the Role:This position will be primarily office-based to...


  • Nottingham, Nottingham, United Kingdom Recruitment Revolution Full time

    About the RoleWe are seeking a seasoned Customer Success Executive to join our team at Recruitment Revolution. As a key member of our organization, you will play a crucial role in driving business growth and ensuring customer satisfaction.The successful candidate will have at least 5 years of experience in account management, customer liaison, training,...


  • Nottingham, Nottingham, United Kingdom Real Success Ltd Full time

    Agricultural Specialist OpportunityWe are looking for an experienced Agricultural Specialist to join our team as an Assistant Farm Manager. This is an exciting opportunity to work on a large-scale dairy farm, managing the day-to-day operations and contributing to the development of the farm's strategy.Key responsibilities include overseeing milking and feed...


  • Nottingham, Nottingham, United Kingdom Connells Group Full time

    Job DescriptionWe are seeking a CUSTOMER SUPPORT SPECIALIST to join our Client Accounting team in the UK. The successful candidate will be responsible for providing exceptional customer service, supporting our clients with their financial needs, and ensuring the smooth operation of our accounting functions.Key ResponsibilitiesHandle customer inquiries and...


  • Nottingham, Nottingham, United Kingdom EE Full time

    Sales RoleThis Customer Acquisition Specialist role is perfect for confident communicators who want to drive business growth and success.As a key member of our team, you will use your sales expertise to develop and execute strategies that meet or exceed targets, while maintaining strong relationships with customers and staying up-to-date on EE products and...


  • Nottingham, Nottingham, United Kingdom Domestic & General Full time

    About the RoleThis is an exciting opportunity to work in a remote role as a Customer Retention Specialist, supporting our customers with their protection needs and providing excellent customer service.


  • Nottingham, Nottingham, United Kingdom CV-Library Full time

    Job Description:A Customer Service Experience Specialist is required to deliver exceptional customer experiences by managing end-to-end support, adhering to SLAs and KPIs. This role requires strong communication skills and a solid background in customer service. The ideal candidate will have experience in customer service within a business-to-business or...


  • Nottingham, Nottingham, United Kingdom Medstrom Careers Full time

    MEDSTROM CAREERS is looking for a skilled Customer Focused Maintenance Specialist to join our team. As a key member of our maintenance team, you will be responsible for providing exceptional service to our customers across the Nottingham area.About UsEstablished in 2010, MEDSTROM has grown substantially by being patient focused to become the organisation we...


  • Nottingham, Nottingham, United Kingdom E Next Full time

    About E.ON NextWe care about each other and our business, so sitting comfortably isn't our thing. We treat each other with respect, give open and honest feedback to help us grow. We embrace our differences, come up with creative ideas and solutions to help us consistently improve the company and our customer experience. We invest in our employees because we...


  • Nottingham, Nottingham, United Kingdom Lloyds Bank plc Full time

    Company Overview:">Lloyds Banking Group is a leading financial services provider in the UK, committed to helping Britain prosper. Our organization is dedicated to making a positive impact on customers, businesses, and communities.">About this Opportunity:">We are seeking a talented Customer Support Specialist to join our team. As a key member of our...


  • Nottingham, Nottingham, United Kingdom MKJ Ignite Full time

    We are seeking a dynamic and customer-focused Customer Service and Support Specialist to join our team at MKJ Ignite. This role involves providing top-notch support to customers in the UK, Germany, and across Europe for Hunter & Gather's health-boosting products.The successful candidate will be fluent in German and English, both spoken and written, with...