Customer Service Experience Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom CV-Library Full time
Job Description:
A Customer Service Experience Specialist is required to deliver exceptional customer experiences by managing end-to-end support, adhering to SLAs and KPIs. This role requires strong communication skills and a solid background in customer service. The ideal candidate will have experience in customer service within a business-to-business or commercial setting and a proven track record of delivering customer satisfaction.

The successful candidate can expect a competitive salary of £26,150 and will work Monday to Friday on a rolling shift pattern between 8:30 AM and 6 PM, with a 6 AM – 2 PM shift available post-probation and security clearance.

This role offers fantastic benefits and career progression opportunities.

Main Responsibilities:
  • Deliver exceptional customer experience
  • Maintain company systems
  • Resolve customer issues effectively
  • Collaborate with internal and external stakeholders
  • Monitor and progress customer orders


  • Nottingham, Nottingham, United Kingdom VF CORPORATION Full time

    Role OverviewWe are seeking a highly skilled Customer Experience Specialist to join our team at VF Corporation in Nottingham. As a key member of our Customer Service Team, you will be responsible for delivering exceptional service to our customers via email, telephone, and online chat.


  • Nottingham, Nottingham, United Kingdom Pickfords, Ltd. Full time

    Pickfords, Ltd. offers a comprehensive menu of moving services tailored to meet the unique needs of each customer.We are looking for a highly motivated and customer-focused individual to join our Move Management Team as a Customer Experience Specialist.The ideal candidate will possess excellent communication and problem-solving skills, with a passion for...


  • Nottingham, Nottingham, United Kingdom VF CORPORATION Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team in Nottingham. This is an exciting opportunity for a fluent English and German speaker to provide exceptional customer service and support.About the RoleThe successful candidate will be responsible for delivering outstanding service to our customers, communicating...


  • Nottingham, Nottingham, United Kingdom Avidity Full time

    Company Overview:Avidity is a dynamic and innovative company that is committed to delivering exceptional customer experiences. As a Brand Ambassador, you will be an integral part of our team, working closely with our retail partners and consumers to drive sales and increase customer satisfaction.Job Description:We are seeking a highly motivated and...


  • Nottingham, Nottingham, United Kingdom Outdoor Industry Compass Full time

    About the RoleWe are seeking a talented Customer Experience Specialist to join our team at VF Corporation in Nottingham, UK. As a key contact for our customers, you will be responsible for delivering an exceptional service experience through email, telephone, and online chat. Your primary goal will be to provide a personalized response while exceeding...


  • Nottingham, Nottingham, United Kingdom Austin Fraser Full time

    **Job Overview:**We are seeking a skilled and enthusiastic individual to fill the role of Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring our clients receive the best possible support and guidance throughout their journey with us.The successful candidate will have...


  • Nottingham, Nottingham, United Kingdom Pickfords, Ltd. Full time

    Pickfords, Ltd. is committed to delivering exceptional customer experiences and has an exciting opportunity for a Professional Relocation Specialist to join our Move Management Team in Nottingham. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction and loyalty.Main ResponsibilitiesAnalyze customer...


  • Nottingham, Nottingham, United Kingdom Domestic & General Full time

    We are seeking a highly skilled Sales and Customer Experience Specialist to join our team at Domestic & General. In this role, you will be responsible for promoting our protection packages and providing exceptional customer service to our clients.">The ideal candidate will have a solid background in targeted sales and be able to work effectively in a remote...


  • Nottingham, Nottingham, United Kingdom Thegradcafe Full time

    We are seeking a skilled Customer Service Specialist to join our team in Leicester. As a Field Service Engineer, you will be responsible for providing exceptional customer service and resolving technical issues with Caterpillar products.">With a strong focus on customer satisfaction, you will work closely with clients to understand their needs and provide...


  • Nottingham, Nottingham, United Kingdom Motorsport-Total GmbH Full time

    Job OverviewAudi Cheshire Oaks is a leading automotive retailer looking for a talented Retail Sales Advisor to join its team. As a Retail Sales Advisor, you will play a crucial role in ensuring that every customer has an exceptional experience when visiting our dealership.Main Responsibilities:Building strong relationships with customers to understand their...


  • Nottingham, Nottingham, United Kingdom Getting In Limited Full time

    About the Role:The IT Customer Service Specialist will be responsible for providing top-notch customer service and technical support to our clients. This role requires excellent communication skills, problem-solving abilities, and a strong understanding of computer systems and software applications.Key Responsibilities:Responding to customer inquiries and...


  • Nottingham, Nottingham, United Kingdom Tata Consultancy Services Full time

    About UsTata Consultancy Services (TCS) is a global leader in IT consulting and business solutions. With over 450,000 employees worldwide, we deliver end-to-end IT services and consulting solutions to clients across various industries.Job DescriptionThe Operations Support Specialist - Customer Service will play a critical role in delivering exceptional...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    About the JobWe are seeking a highly skilled administrator to join our team in Bilborough. As an administrative assistant, you will play a vital role in ensuring the smooth operation of our business. Your primary responsibilities will include:Key Tasks:Managing sales orders and communicating with customers.Investigating stock queries and resolving...


  • Nottingham, Nottingham, United Kingdom Rullion Limited Full time

    Role Overview: As a Debt Resolution Specialist at Rullion Limited, you will play a critical role in helping our customers overcome financial challenges and achieving their long-term financial goals. This is a challenging yet rewarding opportunity for a highly motivated individual who is passionate about delivering exceptional customer service.About the Job:...


  • Nottingham, Nottingham, United Kingdom Prince Personnel Limited Full time

    Job DescriptionCustomer Service and Support SpecialistKey Responsibilities:Process orders from clients in a timely and efficient manner.Ensure all related documentation is complete and accurate.Support the customer service team in achieving their goals.Work Environment:Based within a busy customer service department, working Monday to Friday 8.30am -...


  • Nottingham, Nottingham, United Kingdom Anglian Home Improvements Full time

    Job Description:We are seeking an Installation Management Specialist to join our team at Anglian Home Improvements. As a key member of our operations team, you will play a crucial role in ensuring the successful delivery of installation projects. Key Responsibilities:Coordinate and inspect all aspects of the installation processMonitor and maintain...


  • Nottingham, Nottingham, United Kingdom GTS International Ltd Full time

    GTS International Ltd is recruiting an experienced Customer Service Technical Specialist to join our team. As a key member of our team, you will be responsible for ensuring the successful installation of equipment at client sites across Nottingham, Grantham, and Spalding. Your primary objectives will be to deliver high-quality technical solutions, provide...


  • Nottingham, Nottingham, United Kingdom RecruitMe Full time

    We have an exciting opportunity for a Candidate Service Support Specialist to join our team at RecruitMe. The successful candidate will provide exceptional customer support and contribute to the delivery of high-quality services.About the Job:Providing first-line support to customers, addressing queries and resolving issues promptly.Managing customer...


  • Nottingham, Nottingham, United Kingdom Costa Coffee Full time

    Do you want to be part of a vibrant team that's passionate about serving exceptional coffee and delicious food? We're seeking a charismatic Morning Experience Specialist to join our crew at Costa Coffee.This is a fantastic opportunity to develop your skills, work in a fast-paced environment, and enjoy a range of benefits that make a real difference to your...


  • Nottingham, Nottingham, United Kingdom Speedy Hire Plc Full time

    We are seeking a Sales and Customer Service Specialist to join our team in Nottingham. As a key member of our sales team, you will play a vital role in building relationships with customers and delivering high-quality service.Job Description:The ideal candidate will have strong communication and interpersonal skills, with excellent organisational abilities....