Customer Service Host

3 weeks ago


Redhill, Surrey, United Kingdom Chartwells Full time

We are currently recruiting for a Customer Service Host to join our team at Chartwells.

About the Job

This is a fantastic opportunity for someone who enjoys working with people and is looking for a challenging and rewarding role. As a Customer Service Host, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience.

Responsibilities will include assisting with checking-in and checking-out guests, handling customer inquiries and resolving any issues that may arise. You will also be responsible for maintaining the cleanliness and organization of our lobby and public areas.

In addition to your customer-facing duties, you will assist with setting up rooms or moving furniture as required. You will also respond to customer requests in a professional and courteous manner.

About You
  • You will have excellent communication and interpersonal skills.
  • You will be proactive and take initiative when necessary.
  • You will have experience delivering high-quality customer care.
  • You will be adaptable and able to prioritize tasks efficiently.
What We Offer

We offer a competitive salary of £26,000 - £30,000 per annum, depending on experience. Other benefits include:

  • Great operational training and development opportunities.
  • A life assurance scheme.
  • Personal Development and Training opportunities.
  • A great wellbeing strategy, including access to an Employee Assistance Programme.


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