Customer Service Representative

3 weeks ago


Redhill, Surrey, United Kingdom Guidant Global Full time
Job Title: Contact Centre Agent

Location: Redhill

Salary: £13.30 per hour

The Role: Working in a busy call centre, you will be part of a friendly and professional team. Your main responsibility will be taking inbound calls related to occupational pension schemes. You may also be required to answer queries via email and provide support to the administration and customer service teams.

Key Objectives:
  • Forward on escalated calls in the correct manner
  • Maintain and develop knowledge of pension schemes


You will work as part of an effective team, providing an efficient and professional service to meet all client/members' needs and promote the Willis Towers Watson brand. This includes communicating with members via email and making outbound calls when required.

Performance Expectations:
  • Hit individual (KPI of 50 calls per day) and team targets
  • Ensure timely completion of timesheets


About Our Client: Willis Towers Watsons Technology and Administration Solutions (TAS) is a global line of business that provides outsourced pension administration services to occupational pension funds. With operations in Germany, UK, and US, we have worked with some of the world's leading organizations for over 25 years.

  • Redhill, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our dynamic team in Redhill. As a key member of our team, you will provide exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to meet and...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve customer queries in Redhill, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when necessary.Process customer...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills and be able to handle high-volume queries with ease.Responsibilities:Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Redhill, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking an experienced Customer Service Representative to join our team in the UK.About beBee ProfessionalsbeBee Professionals is a dynamic company committed to delivering exceptional customer experiences. We believe that every interaction with our customers should be engaging, informative, and memorable.Key ResponsibilitiesHandle customer inquiries...


  • Redhill, Surrey, United Kingdom YourRecruit Full time

    About the OpportunityWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to clients via phone and email, ensuring every enquiry is handled swiftly and accurately.Job DescriptionThe successful candidate will have excellent communication skills, be proficient...


  • Redhill, Surrey, United Kingdom Randstad Education Full time

    About the JobAs a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner. If you're a people person who enjoys problem-solving and providing solutions, this could be the perfect opportunity for...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a highly skilled and customer-focused Sales and Service Specialist to join our team in Redhill, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide exceptional customer service, ensuring customers have...


  • Redhill, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Redhill. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...


  • Redhill, Surrey, United Kingdom YourRecruit Full time

    Join a thriving health tech company as a Support Specialist - Customer Experience. As part of our dedicated team, you will provide exceptional support to clients via phone and email, ensuring every enquiry is handled swiftly and accurately.About the RoleYou will report directly to the Customer Service Manager, providing top-notch support to clients in a...


  • Redhill, Surrey, United Kingdom Chartwells Full time

    Delivering Exceptional Customer Service in a Fast-Paced EnvironmentAbout the Role:As a Hospitality Assistant, you will be the face of Chartwells, representing Compass Group UK&I and maintaining a positive brand image.You will contribute to a passionate and friendly team working in a dynamic environment, providing exceptional customer service for Chartwells...


  • Redhill, Surrey, United Kingdom Lloyd Recruitment - Epsom Full time

    Job SummaryAre you a customer-focused individual looking for a challenging role with excellent opportunities for growth? We have an exciting opportunity for a Client Support Advisor to join our team at Lloyd Recruitment in Epsom. As a key member of our customer service team, you will be responsible for managing inbound calls and web chats from clients with...


  • Redhill, Surrey, United Kingdom Royal Mail Group Full time

    We are recruiting for a motivated and enthusiastic Post Office Service Representative to join our team in Redhill.About the CompanyRoyal Mail Group is one of the largest postal services in the UK, with a long history of providing excellent customer service and reliability.Job SummaryThis is an exciting opportunity for someone who enjoys working outdoors and...


  • Redhill, Surrey, United Kingdom Chartwells Full time

    About Chartwells">Chartwells is the leading provider of catering and support services to the education sector in the UK. Our mission is to help those in education build strong bodies, sharp minds, and lead long healthy lives.Job Overview">We are seeking a Hospitality Assistant who will be the face of our business, delivering outstanding service to customers...


  • Redhill, Surrey, United Kingdom Perfect Placement Full time

    Job Description:We are looking for a highly skilled Service Advisor to join our team at Perfect Placement. As a Service Advisor, you will be responsible for communicating with customers about service and repair work required on their vehicle, producing job cards, updating customer records, preparing and completing invoices, and advising customers on...


  • Redhill, Surrey, United Kingdom Austin Fraser Full time

    About the Opportunity:We are seeking a highly organized and communicative Call Centre Representative to join our team at Austin Fraser. As a key member of the department, you will be responsible for managing the company's inbox, responding to customer queries, and escalating issues as necessary.Key Responsibilities:Working closely with the team to manage the...


  • Redhill, Surrey, United Kingdom CV-Library Full time

    Our TeamWe are a friendly and supportive team looking for someone who shares our passion for delivering exceptional customer service.As a Customer Service Administrator, you will play a crucial role in ensuring our customers receive the best possible experienceWhat We OfferWe offer a competitive salary of £25,000 per annum, 28 days of holiday entitlement,...


  • Redhill, Surrey, United Kingdom Compass Group UK Full time

    Are you a customer-focused individual looking for a new challenge? Compass Group UK is currently recruiting for a Customer Service Liaison to join their team. This role involves working closely with customers to ensure their needs are met and exceeded.Key Responsibilities:Providing exceptional customer service and responding to customer requests in a timely...