Customer Service Representative
7 days ago
Are you a customer-focused individual looking for a challenging role with excellent opportunities for growth? We have an exciting opportunity for a Client Support Advisor to join our team at Lloyd Recruitment in Epsom. As a key member of our customer service team, you will be responsible for managing inbound calls and web chats from clients with questions about their occupational pension schemes.
About the Role
We are seeking a friendly and professional individual who can deliver exceptional service while adapting to different customer situations. You will respond to inbound queries via phone, email, and web chat, make follow-up calls and return voicemails when needed, accurately document actions, and maintain up-to-date records. If you value work-life balance and prefer a Monday to Friday role with no weekend shifts, this could be the perfect opportunity for you.
What You'll Do:
- Respond to inbound queries via phone, email, and web chat.
- Make follow-up calls and return voicemails when needed.
- Accurately document actions and maintain up-to-date records.
Why Join Us?
Lloyd Recruitment offers a supportive environment where your growth and success are the top priority. Our competitive benefits package includes:
- $13.30 per hour.
- 6 month contract.
- Paid holiday.
- Onsite parking.
- Continuous training and support.
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