Customer Service Representative

5 days ago


Redhill, Surrey, United Kingdom Pets at Home Full time
Pet Care at Home
As a passionate advocate for animal welfare, you'll play a crucial role in ensuring the health and happiness of our furry friends. This exciting opportunity allows you to develop your customer service skills while making a positive impact on the community.

We're looking for a dedicated individual to join our team as a Store Colleague. In this role, you'll have the chance to work with a variety of pets, including dogs, cats, and small animals. Your primary responsibility will be to provide excellent customer service, ensuring that our customers receive the best possible experience when visiting our store.

However, your role won't just be about serving customers. You'll also be responsible for maintaining high standards of pet care, which includes handling, feeding, and cleaning after animals. This is an excellent opportunity to learn new skills and gain valuable experience in the pet care industry.

To succeed in this role, you'll need to be flexible and willing to work a variety of shifts, including weekends and holidays. You'll also need to be comfortable working in a fast-paced environment and be able to multitask effectively. In return, you'll receive a competitive salary of around £18,000 per year, plus benefits such as a discretionary annual bonus scheme, paid holidays, and colleague discounts.

We offer industry-leading training on handling, caring for pets, customer service, and health and safety. Our 6-month training program is designed to equip you with the skills and knowledge needed to excel in this role. Upon completion, you'll be well-prepared to take on additional responsibilities and contribute to the success of our team.

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of animals and their owners. If you're passionate about animals and committed to delivering exceptional customer service, we'd love to hear from you.

Your Benefits
In addition to a competitive salary and comprehensive training, you'll enjoy a range of benefits, including:
  • A discretionary annual bonus scheme
  • Paid holidays
  • Extra days off
  • Colleague discounts
  • Access to a benefits platform
  • Employee assistance programme
  • Life assurance


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