Customer Service and Operations Specialist
1 day ago
Job Summary:
We are seeking a highly organized and detail-oriented Customer Service and Operations Coordinator to join our team in Redhill. As a key member of our operations team, you will play a pivotal role in ensuring our customers receive top-notch service and support.
The ideal candidate will have excellent communication skills, be able to work accurately and efficiently, and possess a passion for customer service and operational excellence.
Salary: £20,000 - £25,000 per annum
Key Responsibilities:- Customer Fulfilment:
- Process customer orders and handle logistics
- Generate invoices and manage shipping
- Handle customer enquiries and resolve issues promptly
- Account Management:
- Manage trade accounts and process payments
- Perform credit control and follow up on outstanding payments
- Stock Control:
- Manage demo stock levels and maintain inventory
- Support shipping processes and coordinate with carriers
- Deal with customs and VAT deferment
- Office Facilities:
- Manage office facilities and services
We offer a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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