IT Service Desk Operations Manager

1 day ago


Exeter, Devon, United Kingdom Met Office Full time
Job Details

This is an exciting opportunity to join the Met Office as a Service Desk Analyst. As a key member of our IT team, you will be responsible for providing top-notch customer service and technical support to our customers.

Job Description

Key responsibilities include:

  • Providing expert technical support to customers via phone, email, and ServiceNow.
  • Working collaboratively with internal teams to resolve complex IT issues.
  • Developing and implementing process improvements to enhance the customer experience.
What We Offer

We offer a competitive salary of approximately £27,800 per annum, a comprehensive pension scheme, and a range of benefits, including flexible working options and lifestyle support.



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