Service Desk Support Specialist
1 day ago
As a Service Desk Analyst at the Met Office, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive prompt and effective resolutions to their IT-related queries.
Job DescriptionResponsibilities include:
- Managing customer interactions via phone, email, and ServiceNow.
- Resolving IT issues and escalating complex problems to senior technicians.
- Collaborating with internal stakeholders to identify opportunities for process improvement.
The Met Office offers a comprehensive package of benefits, including:
- A competitive salary of around £28,500 per year.
- A generous pension scheme, providing a comfortable retirement.
- Flexible working options, allowing you to balance your work and personal life.
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IT Service Desk Specialist
4 weeks ago
Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeAbout Our RoleWe are seeking a highly skilled IT Service Desk Analyst to join our team at South Western Ambulance Service NHS Foundation Trust.As an IT Service Desk Analyst, you will play a critical role in providing exceptional customer service and technical support to our staff, ensuring the seamless delivery of 1st Line IT services.Key...
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IT Support Specialist
2 weeks ago
Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeAbout the RoleAs an IT Support Specialist with the South Western Ambulance Service NHS Foundation Trust, you will play a vital role in ensuring the efficient and effective support of IT systems and services throughout the Trust.You will be responsible for providing 2nd line Desktop support to our users, serving as an escalation point for 1st line Service...
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Exeter, Devon, United Kingdom Venn Group Full timeJob Description:We are seeking an experienced IT specialist to join our esteemed public sector client in Exeter, where you will provide service desk support and desktop engineering services.This role involves deploying and maintaining Windows 11 on existing PCs, ensuring minimal downtime and optimal functionality. Your expertise in troubleshooting minor...
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Full-Time Front Desk Coordinator
1 day ago
Exeter, Devon, United Kingdom Hays Business Support Full timeFront Desk Support PositionAbout the OpportunityHays Business Support in Exeter has a fantastic opportunity for a motivated and enthusiastic individual to join their team as a Full-Time Front Desk Coordinator. This is a great chance to develop your skills and experience in a fast-paced environment.The successful candidate will work as part of a busy and...
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Front Desk Officer
1 day ago
Exeter, Devon, United Kingdom Hays Business Support Full timeYour new role as a Front Desk Officer with Hays Business Support will see you providing exceptional face-to-face customer experience for internal and external visitors. This is an exciting opportunity to join our prestigious law firm in Exeter, where you will work full-time, Monday to Friday, 36.25 hours per week.Salary£22,620 - £12 per hourThis salary...
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IT Support Specialist for Ambulance Service
3 weeks ago
Exeter, Devon, United Kingdom Transformation Unit Full timeJob Title: IT Support Specialist for Ambulance ServiceThe Transformation Unit seeks an experienced IT support specialist to join our team in Exeter, providing top-notch technical assistance and escalating issues to ensure seamless patient care.This role is perfect for those passionate about technology and customer satisfaction. As part of the Desktop team,...
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IT Service Desk Operations Manager
1 day ago
Exeter, Devon, United Kingdom Met Office Full timeJob DetailsThis is an exciting opportunity to join the Met Office as a Service Desk Analyst. As a key member of our IT team, you will be responsible for providing top-notch customer service and technical support to our customers.Job DescriptionKey responsibilities include:Providing expert technical support to customers via phone, email, and...
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Help Desk/Service Desk Analyst
1 day ago
Exeter, Devon, United Kingdom Pinnacle Group Limited Full timePinnacle Group Limited is seeking a motivated and organized Helpdesk Administrator to serve as the first point of contact at the helpdesk, ensuring seamless job management. This role involves daily responsibility for the helpdesk and administrative tasks, allocating work orders to internal/external contractors.The Total FM team provides integrated asset...
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Technical Service Desk Analyst
3 weeks ago
Exeter, Devon, United Kingdom Venn Group Full timeAbout the RoleThis Technical Service Desk Analyst position requires a strong background in IT support and excellent communication skills. As part of our team, you will be responsible for delivering first-class customer service to internal and external stakeholders.Responsibilities:Provide support for IT-related incidents and service requests, utilising...
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IT Support Specialist
3 weeks ago
Exeter, Devon, United Kingdom Venn Group Full timeJob SummaryWe are seeking a skilled IT Support Specialist to provide Level 1-2 support to clients on all matters relating to IT provision, using remote access software to resolve issues and fulfil service requests.Key Responsibilities:Support internal and external stakeholders with Service Desk functions, maintaining a high level of customer service and...
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Customer Service Desk Professional
1 day ago
Exeter, Devon, United Kingdom Met Office Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at the Met Office. The successful candidate will be responsible for delivering world-class customer service, using our IT Service Management tool ServiceNow to manage customer interactions via phone and email.About the RoleThe role involves assisting in delivering a high-quality...
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Desktop Systems Engineer
2 weeks ago
Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full timeMain ResponsibilitiesThe successful candidate will be responsible for the effective and efficient support of IT systems within the Trust, working closely with various teams to ensure seamless operations.This includes supplying 2nd line Desktop support to users, managing escalations from the Service Desk, and collaborating with technical specialists on...
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Evening Front Desk Associate
3 weeks ago
Exeter, Devon, United Kingdom University Partnerships Programme Full timeCampus Support Position:As a key member of our campus support team, you will play a vital role in ensuring the smooth operation of our front desk and reception services. Your primary responsibility will be to provide exceptional customer service to students, staff, and visitors, while also managing a computerised system for helpdesk requests and assisting...
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Front Desk Representative
1 day ago
Exeter, Devon, United Kingdom Courtyard Exeter Sandy Park Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Courtyard Exeter Sandy Park. As a key member of our front office team, you will be responsible for ensuring that every guest has a memorable and enjoyable stay with us.The ideal candidate will have excellent communication skills, a passion for...
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Regional Support Specialist
3 weeks ago
Exeter, Devon, United Kingdom Devon & Somerset Fire & Rescue Service Full timeDevon and Somerset Fire and Rescue Service is a leading emergency response provider in the UK, seeking a highly skilled Regional Support Specialist to join our Exeter Response Group. As a key member of our team, you will play a vital role in ensuring seamless operations and effective support for our responders.The ideal candidate will possess excellent...
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IT Technical Support Specialist
3 weeks ago
Exeter, Devon, United Kingdom RM Education Full timeCompany OverviewR.M Education is a leading provider of education technology solutions, supporting over 10 million students worldwide. We work with 28,000 schools and nurseries in 115 countries to deliver innovative solutions that enhance educational outcomes.We're committed to enriching the lives of learners at all stages of their development, from preschool...
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Administrative Support Specialist
16 hours ago
Exeter, Devon, United Kingdom This is an IT support group Full timeJob OverviewThis Administrative Support Specialist role is an exciting opportunity to provide secretarial, administrative and organisational support across the full range of office and service activities.The successful candidate will have a key role in providing excellent customer service by responding to incoming telephone queries in a timely and accurate...
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Prestigious Support Team Member
1 day ago
Exeter, Devon, United Kingdom Hays Business Support Full timePrestigious Support RoleAbout the JobHays Business Support in Exeter is looking for a highly motivated and organized individual to join their team as a Full-Time Front Desk Coordinator. This is a fantastic opportunity to develop your skills and experience in a fast-paced environment.The ideal candidate will work well under pressure, have excellent...
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Temporary Front Desk Professional
1 day ago
Exeter, Devon, United Kingdom Office Angels Full timeFront Desk Professional WantedWe are seeking a highly skilled Temporary Receptionist to join our team. In this role, you will be responsible for providing top-notch customer service, managing patient records, and assisting with administrative tasks.Your Key Responsibilities:Provide exceptional customer service, responding to phone calls, emails, and...
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Weekend Front Desk Associate
1 day ago
Exeter, Devon, United Kingdom Office Angels Full timeOffice Angels are seeking a temporary weekend receptionist to cover the front desk of our office in Exeter.This is a great opportunity to gain experience in a customer-facing environment, working alongside a team of professionals.The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and maintaining...