Night Reception Desk Administrator

19 hours ago


Exeter, Devon, United Kingdom Courtyard Exeter Sandy Park Full time
Career Opportunity at Courtyard Exeter Sandy Park

We are seeking a dedicated and customer-focused Night Receptionist to join our team at Courtyard Exeter Sandy Park. As a key member of our hospitality team, you will play a vital role in ensuring the smooth operation of our front desk during evening hours.

Job Summary:

  • Process guest check-ins, verifying identity and payment information.
  • Assign rooms and issue room keys while maintaining accurate accounts for each guest.
  • Secure payments prior to issuing room keys and verify billing information.
  • Compile daily reports, including cashier and closing reports.
  • Provide exceptional guest service by offering directions and property information, accommodating requests, and following up to ensure satisfaction.

Key Responsibilities:

  • Process all payment types, vouchers, paid-outs, and charges accurately.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees.
  • Develop and maintain positive working relationships with colleagues to reach common goals.

Preferred Qualifications:

  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • Supervisory experience is a plus.

Salary Estimate: £18,000 - £22,000 per annum based on location and experience.



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