Reception Support Specialist

2 weeks ago


Exeter, Devon, United Kingdom Alexander House Care Home Full time
Care Home Receptionist Job Description

This Receptionist role at Alexander House Care Home offers an exciting opportunity to make a meaningful impact in the lives of our residents and staff. As the first point of contact for visitors and colleagues, you will be responsible for providing exceptional customer service and supporting the smooth operation of our care home.

Responsibilities:
  • Key Responsibilities:
  • Front Desk Duties: Greet and assist visitors, managing their inquiries and requests efficiently.
  • Administrative Support: Provide essential administrative services, including filing, record-keeping, and data entry.
  • Mail Handling: Sort and distribute incoming mail, ensuring timely delivery to relevant personnel.
  • Policies and Compliance: Adhere to company policies and procedures, contributing to a supportive work environment.
Requirements:
  • Essential Qualifications:
  • Customer Service Skills: Excellent communication and interpersonal skills to deliver high-quality customer service.
  • Organizational Abilities: Strong organizational skills to manage multiple tasks and maintain accurate records.
  • Teamwork: Ability to work collaboratively with others and contribute to a positive team environment.
  • Attention to Detail: High level of attention to detail to ensure accuracy and efficiency in administrative tasks.
What We Offer:
  • Pension Scheme
  • Onsite Parking Available
  • Paid DBS Check
  • Uniform Provided
  • Annual Leave Entitlement
  • Flexible Working Hours


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