Clinical Support Assistant

1 week ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in Northern, Eastern, and Mid Devon. With a workforce of over 15,000 staff, we deliver a wide range of emergency, specialist, and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

We provide integrated health and social care services across various settings, including community inpatient hospitals, outpatient clinics, and within patients' own homes. Our state-of-the-art equipment, leading technologies, and strong links to local universities enable us to provide world-class care to our local communities.

Job Responsibilities

As a Clinical Support Assistant, you will provide a proactive and professional welcome to the RD&E on a ward or reception area, acting as the public face for the Trust. You will deliver an efficient administrative and clerical service to the Ward Team, maintaining effective communication with patients, relatives, and staff to ensure the smooth running of the ward and enhance patient care.

Your Key Responsibilities

  • Provide excellent customer care, treating patients and relatives with tact and empathy
  • Maintain confidentiality of information at all times
  • Ensure the professional image of the Trust is maintained at all times
  • Work effectively as part of a team to achieve the best possible outcomes for patients

Working Pattern

This role is Monday to Friday, 08:00 to 16:00. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family-friendly policies.

Benefits

You will have access to an extensive range of staff discounts on shopping, fitness, and leisure options. You can also spread the cost of technology and home appliance purchases from major retailers. Additionally, you will have access to other benefits, including national discount services, salary sacrifice options, and the NHS Pension scheme.

Salary Information

The estimated salary for this role is £21,588 - £24,157 per annum, depending on your experience and qualifications.


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