Service Delivery Manager
3 days ago
About Staffordshire Together for Carers
">We are a charity providing hope and purpose through various services, including care, advocacy, wellbeing, counselling, and volunteering. Our team is dedicated to making a positive impact on the lives of vulnerable adults and young people.
">Job Summary:
">We are seeking an experienced Service Manager to lead our operations in Staffordshire County. As a key member of our team, you will oversee staff management, performance monitoring, reporting, policy implementation, and stakeholder engagement.
">Key Responsibilities:
">- ">
- Oversee overall contract performance, ensuring quality delivery and achievement of desired outcomes.">
- Collaborate with the Community Development & Partnership Officer to develop and maintain relationships with key stakeholders, raising awareness about caring and identifying hidden carers within a whole system approach.">
- Act as the local point of contact with commissioners, developing and maintaining relationships while preparing for and delivering performance reports/updates at contract review meetings.">
- Manage relationships with subcontracted/funded partners, holding contract review meetings and addressing any issues or development needs to ensure arrangements meet the needs of carers.">
- Ensure effective budget management, monitoring expenditure against annual operational budgets.">
- Provide team meeting facilitation, line management, supervision, and support to direct reports.">
Requirements:
">The successful candidate will have a minimum two years' experience in managing a service, including staff management, supervision, and support, with responsibility for working in partnership to meet contractual obligations. Essential skills include evaluating delivery, monitoring/analysing performance, creating reports, managing relationships with commissioners, and budget management. A good understanding of social care and health, particularly regarding working with carers and adults, is crucial, along with knowledge of relevant legislation.
">Estimated Salary: £34,628 per annum (based on location and industry standards).
">About Us:
">Harris Hill is a leading charity recruitment specialist committed to high and improving standards of equitable and inclusive recruitment. We actively welcome applications from diverse backgrounds and believe in equal opportunities for all.
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