Service Delivery Manager

2 weeks ago


Stafford, Staffordshire, United Kingdom Nicholas Clarke Associates Full time

About Us

Nicholas Clarke Associates is an engineering business with exciting growth plans, offering career development opportunities in a dynamic and evolving organization.

Job Summary: We are seeking an experienced After Sales Manager to join our team. The successful candidate will be responsible for world-class customer care and spare parts function.

Key Responsibilities:

  • Customer Care: Provide exceptional customer support and develop a long-term relationship with our clients.
  • Spare Parts Function: Manage the spare parts function to ensure timely delivery of parts to customers.
  • After Sales Function: Develop and improve the after sales function to increase customer satisfaction.

What We Offer:

  • A competitive salary: £60,000 - £80,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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