Service Delivery Manager
2 days ago
Job Overview:
Harris Hill, a leading charity recruitment specialist, is seeking an experienced Service Delivery Manager to join their team. The successful candidate will be responsible for managing the operations of Staffordshire Together for Carers - All Age Carers Service.
Key Responsibilities:
- Oversee contract performance, quality delivery, and outcome achievement
- Develop and maintain relationships with key stakeholders to raise awareness of caring and identify hidden carers within a whole system approach
- Act as the local point of contact for commissioners, developing and maintaining relationships, and preparing performance reports for contract review meetings
- Manage relationships with subcontracted/funded partners, ensuring their performance meets the needs of carers
- Manage operational budgets and ensure expenditure aligns with contractual obligations
- Facilitate team meetings, provide line management, supervision, and support to direct reports
Requirements:
The ideal candidate will have at least two years of experience in managing services, including staff management, supervision, and support. They must be responsible for working in partnership to meet contractual obligations and have experience evaluating delivery, monitoring/analyzing performance, creating reports, and managing relationships with commissioners and budgets.
Estimated Salary: £34,627 per annum
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