Service Operations Manager

3 weeks ago


Stafford, Staffordshire, United Kingdom Harris Hill Charity Recruitment Specialists Full time

Job Summary:

We are seeking an experienced Service Manager to join our team at Harris Hill Charity Recruitment Specialists.

The ideal candidate will have a minimum of two years' experience in managing a service, including staff management, supervision and support. They will be responsible for overall performance of contracts, quality delivery and achievement of outcomes.

Main Responsibilities:

  • Manage and lead the operations of Staffordshire Together for Carers - All Age Carers Service
  • Jointly develop and maintain relationships with key stakeholders to raise awareness of caring and identify hidden carers
  • Act as the local point of contact with commissioners, developing and maintaining relationships and preparing for contract review meetings
  • Manage subcontracted/funded partners, holding contract review meetings and addressing any issues or development needs
  • Manage expenditure against annual operational budgets
  • Provide team meeting facilitation, line management, supervision and support to direct reports

Requirements:

  • Minimum two years' experience in managing a service, including staff management and supervision
  • Experience of evaluating delivery, monitoring/analysing performance and creating reports
  • Good working knowledge of social care and health, particularly in relation to working with carers and adults
  • Able to work in partnership to meet contractual obligations

Salary and Benefits:

£34,627 per annum, plus benefits package



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