Payment Recovery Coordinator

1 week ago


Chatham, Kent, United Kingdom Lendable Ltd Full time
About the Job
Are you passionate about providing exceptional customer service? Do you have a knack for resolving complex issues and finding creative solutions? If so, we want to hear from you Our Payment Recovery Coordinator role involves working closely with customers to understand their financial situations and develop customized plans to help them get back on track. As a key member of our Financial Support team, you will play a vital role in ensuring our customers receive the best possible experience.

Responsibilities:
  • Develop and implement personalized payment plans for customers
  • Collaborate with internal stakeholders to ensure seamless communication and resolution

Requirements:
To be successful in this role, you should have strong communication and interpersonal skills, as well as the ability to think critically and work independently. A background in customer-facing roles or a similar field would be beneficial but not necessary. We offer a comprehensive training program to help you succeed in this challenging yet rewarding position.

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