Collections Debt Recovery Associate

4 weeks ago


Chatham, Kent, United Kingdom Everyday Loans Group Full time

We are committed to being a great place to work and take employee satisfaction seriously. As a Collections Associate at Everyday Loans Group, you will play a key role in helping us achieve this goal.

This challenging and rewarding position involves working within agreed policies and procedures, receiving quality assurance checks each month, and contributing to improving customer outcomes.

The Role:

  • You will be responsible for collecting customer debt in arrears, adhering to regulatory and lending policies.
  • We require a collaborative team member who can share knowledge and best practices to drive results.
  • You will process payments, conduct income assessments when needed, agree payment plans, and refer complex cases to our Vulnerable Team.

Rewards:

This role offers a competitive salary, a bonus scheme, and a range of benefits including private healthcare, life assurance, company pension, holidays, cycle to work, retail discounts, tech scheme, and three charity days. Our aim is to provide a supportive environment that fosters growth and success.



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