Senior HR Operations Manager

2 weeks ago


London Area, United Kingdom Career Legal Full time

Senior HR Operations Manager

Join Career Legal, a leading recruitment agency, in our mission to find the best talent for our clients.

Our client, a renowned international law firm based in London, is seeking a Senior HR Operations Manager to join their HR Operations team. This is an exciting opportunity for an HR operations expert with a strong background in HR systems, particularly ServiceNow.

The Senior HR Operations Manager will report directly to the Associate Director for HR Operations and be responsible for providing specialist expertise to manage and develop services across the HR function. Key duties will include collaborating with HR teams, driving ServiceNow adoption, reporting progress, and assisting with integrating ServiceNow with Workday.

Requirements include excellent knowledge of HR systems, HR processes, internal consulting skills, strong problem-solving and decision-making experience, good relationship management skills, and excellent written and verbal communication.

Key Responsibilities:

  • Collaborate with HR teams to understand requirements and prioritize the program backlog.
  • Drive ServiceNow adoption within HR and across the firm.
  • Report progress to senior leadership and provide regular updates.
  • Assist with integrating ServiceNow with Workday to streamline processes.
  • Manage the HR Service Catalogue and Knowledge Base.

About Us:

Career Legal is a recruitment agency, and we are responsible for advertising this vacancy on behalf of our client.



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