Business Development Manager
4 days ago
In this challenging role, you will be responsible for proactively querying and liaising with stakeholders on issues and claims that are outside of normal returns behaviours for the customer or the company.
The ideal candidate will own the warranty process from start to finish, ensuring proper process is followed and managing customer expectations in a fast-moving environment.
Key Responsibilities:
- Continuously review and improve the warranty process and strategy within the business to maximise cost savings on warranty spend.
- Create, monitor and manage internal reporting based on current outstanding liabilities, ensuring all warranty claims are closed down promptly.
- Work with the finance team to develop an accurate warranty budget and forecast.
Essential Skills:
- Excellent organisational skills with proven experience of managing multiple deadlines and priorities.
- Great problem-solving skills.
- Possess high attention to detail.
- Excellent written and verbal interpersonal skills with the ability to communicate effectively at all levels of organisation.
Benefits:
- Competitive salary £28,000 - £30,000 per annum dependant on experience.
- 25 day holiday plus 1 birthday holiday.
- Opportunity to purchase/sell up to 5 days holiday per year.
- Pension scheme.
- Group Life Assurance.
- Group Income Protection Insurance.
- Private Medical Insurance.
- Worldwide Travel Insurance.
Location: Coventry
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