Service Delivery Manager

2 weeks ago


Taunton, Somerset, United Kingdom OUTCO Full time
About the Role

The Service Delivery Manager will be responsible for overseeing the daily activities of our operators, ensuring the efficient management of our equipment and grounds. This role requires a high level of administrative expertise, with a focus on maintaining accurate records and ensuring seamless operations.

Key Responsibilities
  1. Asset Administration: Oversee the management of OUTCO's assets, ensuring they are properly maintained and utilized.
  2. Operational Oversight: Monitor and manage the daily activities of our operators, ensuring tasks are completed efficiently and effectively.
  3. Office Management: Maintain a high level of administrative efficiency, ensuring all office tasks are completed in a timely manner.
  4. Communication and Liaison: Serve as the primary point of contact for our operators, ensuring clear and effective communication.
  5. Record Keeping and Reporting: Maintain accurate records of equipment maintenance, operator performance, and other relevant data.
  6. Health and Safety: Identify and report any health and safety concerns, ensuring a safe working environment for all employees.
  7. Problem Resolution: Provide timely and effective resolution to any operational issues that may arise.
Person Specification
  1. Excellent Communication Skills: Possess strong written and verbal communication skills, with the ability to effectively communicate with colleagues and stakeholders.
  2. Technical Proficiency: Be proficient in all Microsoft package applications, with the ability to learn new software and systems quickly.
  3. Time Management and Organization: Possess strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  4. Self-Motivation and Initiative: Be a self-motivated individual with the ability to take initiative and work independently.
  5. Professionalism and Integrity: Possess a high level of professionalism and integrity, with a strong commitment to ethical behavior.
  6. Adaptability and Flexibility: Be able to adapt to changing circumstances and priorities, with a flexible approach to work.
  7. Problem-Solving and Analytical Skills: Possess strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.
Benefits

This is an exciting opportunity to join OUTCO, a dynamic and growing organization. In return for the right candidate, we offer:

  • Competitive Salary
  • Flexible Working Arrangements
  • Generous Annual Leave
  • Company Pension Scheme
  • Career Development and Growth Opportunities
  • Employee Assistance Program


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