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Service Delivery Manager

2 months ago


Taunton, Somerset, United Kingdom OUTCO Full time
Job Title: Service Delivery Manager

The Service Delivery Manager will be responsible for overseeing the daily activities of our operators, managing our equipment, and maintaining our grounds. This role will be based in Taunton, Somerset.

Key Responsibilities:
  1. Administrating and maintaining OUTCO assets
  2. Ensuring daily jobs are completed efficiently
  3. Managing the office and its operations
  4. Being the primary point of contact for our operators
  5. Managing correspondence, communications, and records
  6. Reporting accidents, near misses, and health and safety concerns
  7. Resolving escalations and problems
Person Specification:
  1. Excellent written and verbal communication skills
  2. Proficient in Microsoft package applications
  3. Punctual and sets a good example
  4. Self-starter, reliable, and enthusiastic
  5. Professional, fair, and respectful manager
  6. Able to remain calm in busy situations
  7. Proven ability to multitask and meet deadlines
  8. Ability to work independently and under pressure
Benefits:

This is an exciting opportunity to join OUTCO, offering:

  • Competitive salary
  • Flexible working arrangements
  • 25 days annual leave
  • Company pension
  • Career growth and development opportunities
  • Employee Assistance Program and Death in Service Benefit