Front Desk Coordinator
2 days ago
We are seeking a highly motivated and organized individual to fill the role of Front Desk Coordinator at Synergy Dental Group.
In this position, you will be responsible for ensuring a smooth patient experience by managing day-to-day activities of the front desk.
Key responsibilities include:
- Maintaining excellent relationships with patients and parents
- Effective management of dentist schedules
- Responding to phone calls and handling inquiries
- Processing payments and cash transactions
- Maintaining a clean and organized workspace
- Collecting patient feedback and reviews
- Completing recall and incomplete treatment tasks
- Collaborating with the nursing team to ensure clear communication
- Adhering to all practice policies and procedures
Requirements:
- Understanding of NHS dentistry principles
- Proficiency in Microsoft Office packages
- Ability to work under pressure and prioritize tasks effectively
What we offer:
- Long-term job security and career progression opportunities
- Excellent work-life balance and benefits package
- State-of-the-art training facilities and continuous professional development
- Competitive hourly rate of £11.50-£13.75
- Additional bonus scheme and loyalty rewards
- Employee referral incentives and childcare voucher scheme
- Discounted dental treatment and 28 days annual leave (pro rata)
Working hours: Flexible, Full-time position
Salary: £11.50-£13.75 per hour
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