Wellness Clinic Front Desk Associate
1 month ago
As an Administrative Assistant at THRIVE Wellness, you will play a key role in ensuring the smooth operation of our clinic. You will provide world-class customer service, manage front desk administration, and support our operations team in delivering high-quality care to our patients.
Key Responsibilities:
• Provide exceptional customer service and create a warm and welcoming environment for our patients
• Manage patient bookings, schedules, and payments
• Liaise with patients via phone, in-person, and manage queries and questions
• Ensure all front desk administration is up-to-date
• Adhere to and continually improve our Quality Management Systems and processes
Requirements:
• Confidence and a positive outlook on life
• Excellent English language skills with excellent written and verbal communication skills
• Administration, organization skills, and a high attention to detail
• Honest, loyal, and trustworthy character who is flexible, professional, a team player, and committed to holding high standards
• Punctual, reliable, and exceptional customer service
• Good IT computer skills – Microsoft Office, Patient Management System
• Systems thinking and proactive approach to seeking out and creating systems-centred solutions
What We Offer:
We offer a competitive salary, opportunities for career growth and development, and a collaborative and dynamic work environment.
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