Administrative Support Specialist
1 month ago
We are THRIVE Wellness, a leading provider of wellness services in our community. Our team is dedicated to delivering exceptional service and making a positive impact on the lives of our patients.
Salary: $45,000 - $55,000 per year
About the Role:
This role plays a vital part in ensuring the smooth operation of our clinic. As an Administrative Assistant, you will provide world-class customer service, manage front desk administration, and support our operations team in delivering high-quality care to our patients.
Key Responsibilities:
• Provide exceptional customer service and create a warm and welcoming environment for our patients
• Book, schedule, allocate, and take payments for active practice members
• Liaise with patients via phone, in-person, and manage queries and questions
• Ensure all front desk administration is up-to-date
• Adhere to and continually improve our Quality Management Systems and processes
Required Skills and Qualifications:
• Confidence and a positive outlook on life
• Excellent English language skills with excellent written and verbal communication skills
• Administration, organization skills, and a high attention to detail
• Honest, loyal, and trustworthy character who is flexible, professional, a team player, and committed to holding high standards
• Punctual, reliable, and exceptional customer service
• Good IT computer skills – Microsoft Office, Patient Management System
• Systems thinking and proactive approach to seeking out and creating systems-centred solutions
Benefits:
• Competitive salary
• Opportunities for career growth and development
• Collaborative and dynamic work environment
What We're Looking For:
We are seeking a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and supporting our operations team. If you have a keen interest in health and wellness and are eager to learn and grow with our team, we encourage you to apply.
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