Internal Sales and Support Director

22 hours ago


Hastings, East Sussex, United Kingdom 3sixty Resourcing Ltd Full time
Job Overview: Our client is a market-leading company that specialises in mechanical manufacturing and has been at the forefront of their industry for over 100 years. We are currently seeking an Internal Sales and Support Director to join our team in East Sussex. The successful candidate will be accountable for leading a high-performing customer support team and ensuring seamless communication across all channels. You will also be responsible for defining and driving continuous improvement activities that create an outstanding customer experience. This includes tracking of sales and order data and maintenance of our CRM process, as well as developing customer-centric KPIs to measure team performance and customer satisfaction. A key aspect of this role will be working closely with the internal sales team, distributors, and external sales teams to ensure effective collaboration and communication. A salary of £65,000, plus benefits and bonus opportunities, is offered. If you are looking for a challenging and rewarding role, please apply now.
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