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Customer Experience Specialist

1 month ago

Frimley, Surrey, United Kingdom BGL Corporate Solutions Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our expanding UK team at BGL Corporate Solutions.

As a key member of our customer success team, you will play a vital role in supporting clients' success with our award-winning software solutions.

Your primary responsibilities will include:

  • Acting as the primary point of contact for clients, ensuring they receive timely and effective support.
  • Building lasting relationships with clients, helping them maximise the value of BGL products and achieve their desired outcomes.
  • Collaborating with internal teams to deliver the highest quality of client success.

We offer a range of benefits, including:

  • 28 Days annual leave Inc Bank Holidays
  • Additional annual leave for tenure and RDO's
  • Hybrid working arrangements
  • Learning and development opportunities including annual development budgets, development plans, paid study leave, and stretch opportunities
  • Social events including monthly lunches and annual events
  • Company Pension

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