Customer Supply Chain Specialist

3 weeks ago

Frimley, Surrey, United Kingdom SC Johnson Full time

About the Role

We are seeking a highly skilled Customer Supply Chain Analyst to join our EMEA Shared Service Centre (SSC) in Frimley, Surrey. As part of this team, you will provide exceptional service to our customers and support the SCJ sales team in managing stock allocations, ensuring accurate order processing, and liaising with internal stakeholders.

About the Team/Department

The Customer Supply Chain function is a dynamic team of 6 multilingual teams who support our commercial businesses across the EMEA region. We are committed to delivering top-notch products to our customers on time and in full.

Responsibilities

  • To leverage communication and influencing skills to maximize customer case fill and on-time delivery in line with departmental and customer targets.
  • To analyze data and communicate recommendations to benefit the business, building strong collaborative relationships with trade customers.
  • To professionally manage stock allocations in low or out of stock situations, ensuring seamless customer experience.
  • To ensure the effective management of new product listings and delists into customers through liaison with local sales & logistics service providers.
  • To ensure the accurate and smooth processing of customer orders and master data in SAP.

Requirements

  • Fluent in English and Italian, both written and verbal. Greek is an advantage.
  • Supply Chain experience or understanding of end-to-end Supply Chain is desirable.
  • Previous experience in customer services and order management is desirable.
  • Intermediate level in Word, Excel, and Outlook.

What We Offer

  • Competitive pay and benefits, including Profit Share.
  • Flexible working hours and a day working week.
  • 33 days annual leave, including public holidays.
  • Pension, Life cover, and Health Insurance.
  • Free parking, Shuttle bus service, and EV Charging Points.
  • Free onsite Gym with free classes.

About Us

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF, Windex, Ziploc, and more. We are committed to making a positive difference to the world around us.

Inclusion & Diversity

We are a global business with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience and work to celebrate it. We are committed to building a diverse, inclusive, and supportive work environment where all people can thrive.

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