Service Manager

3 weeks ago


Bangor, United Kingdom Cartrefi Cymru Co-operative Full time

About the Role:

The Service Manager is responsible for the day-to-day operation of the support service at Cartrefi Cymru Co-operative. This role focuses on promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.

Key Responsibilities:

  • Provide motivational leadership and direction to the team, enabling them to give quality, person-centred support.
  • Build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service.
  • Ensure the team is equipped to provide innovative, person-centred support to the people we support.

Requirements:

  • Excellent people skills.
  • Reliability and commitment.
  • Ability to communicate professionally and empathetically.
  • Ability to work under pressure.
  • Ability to work well as a member of a growing team.
  • Availability for sleep ins, evening and weekend work.
  • Valid car driver's license and willingness to travel across the region.
  • Care management experience is essential.
  • QCF level 3 and willingness to work towards Level 5.

Disclosure and Barring Service:

Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.



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