Sales and Events Director

2 months ago

Turners Hill, United Kingdom Alexander House Hotel & Utopia Spa Full time

The Role

We are seeking a highly skilled and experienced Sales and Events Manager to join our team at Alexander House Hotel & Utopia Spa. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer service to our clients.

Key Responsibilities

  • To proactively sell our hotel's conference and banqueting facilities to potential clients, ensuring a high level of customer satisfaction and repeat business.
  • To handle all aspects of event planning, including show-rounds, appointments, and administration, ensuring seamless execution and timely completion.
  • To manage a team of sales professionals, providing guidance, support, and performance management to ensure they meet their targets and deliver exceptional results.
  • To review and action all guest feedback, ensuring that we continuously improve our services and exceed customer expectations.
  • To identify and capitalize on new business opportunities, developing and implementing strategies to drive revenue growth and increase market share.

Requirements

  • Proven experience in sales and events management within a quality hotel environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and travel.
  • Driving license required for travel to and from appointments.

About Us

Alexander House Hotel & Utopia Spa is a luxury hotel and spa located in the heart of the countryside. We offer a range of luxurious rooms, suites, and event spaces, as well as a world-class spa and wellness center. Our team is passionate about delivering exceptional customer service and creating unforgettable experiences for our guests.

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