Sales & Events Director
2 weeks ago
The Opportunity
A challenging and rewarding role has become available at Alexander House Hotel & Utopia Spa. As a Sales & Events Manager, you will be responsible for driving sales and revenue growth through the development and implementation of effective sales strategies.
Key Responsibilities
- To proactively and reactively sell Alexander House Hotel & Utopia Spa in all aspects of conference, banqueting, and events.
- To handle telephone, email, and online enquiries for functions including weddings, conferences, and private dining.
- To carry out show-rounds and appointments at the hotel, adhering to Mystery Guest Standards.
- To complete necessary administration to ensure events are successful from a customer service and financial point of view.
- To ensure the production of accurate and timely function information, ensuring it is effectively communicated to operational managers.
- To achieve Mystery Guest standards and scores for all sales actions completed by yourself and your team.
- To manage a team of 3 to ensure they are successful in all aspects of the sales process.
- To recruit, train, and performance manage your team.
- To review and action all aspects of guest feedback.
- To ensure the best financial use of all conference and banqueting space.
- To generate new leads and enquiries, as well as maintain existing/return business.
- To attend external sales events locally to support the Group Sales team.
- To recommend ideas and initiatives to develop sales/revenue for meetings and events business.
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